Roadmap - going beyond buzzwords
Each quarter SALESmanago is equipped with at least 2-3 new big features and hundreds of innovations to
existing solutions that help our customers outpace their competition. Thanks to our proprietary cutting edge
technological framework, the time to market is unattainable by other vendors.
Changelog
10.2021
Workflow Library New feature
Workflow library contains around 20 predefined advanced and basic workflow templates that customers can use to create their own comprehensive, multi-channel campaigns.
These templates were created by our best Marketing Automation Specialists. They used their knowledge and experience gained in cooperation with the best clients.
Workflow Library is a great starting point for all our customers who want to begin their marketing automation journey.
Workflow Library is a great starting point for all our customers who want to begin their marketing automation journey.
10.2021
API method for sending mass mobile notifications Improvement
We have added an API method that allows customers to send mass push messages to all users or by using SALESmanago segmentation (tags)
10.2021
"Roboto" typography Improvement
Now typography "Roboto" can be used by customers in following modules:
- Web Push - agreement form
- Personal Shopping Inbox
- Personal shopping inbox messages
- Recommendation frames
- Social Proof
- Custom Modal Designer
10.2021
Redirects from a timeline Improvement
We improved the contact timeline with redirects to selected sections of the application
10.2021
Tags selection in the CDP dashboard Improvement
To our CDP analytical dashboards we have added the ability to select tags which appear on the chart "Tags with the highest number of contacts".
09.2021
Dynamic Web Push Notification New Feature
Web Push Notifications is one of the key features offered by SALESmanago. It enables our customers to reach their potential and existing clients by offering them personalized content. Thanks to web push notifications customers can reach anonymous and identified customers too. It is still one of the best, and innovative communication channels that allow increasing revenue and improving relations with customers by offering them personalized content.
Dynamic Web Push Notifications allow you to send fully personalized web push notifications with product recommendations. The new feature gives you the possibility to send dynamic web push notifications as 1-to1 or mass messages. This feature is dedicated for B2C and eCommerce.
Dynamic Web Push Notifications allow you to send fully personalized web push notifications with product recommendations. The new feature gives you the possibility to send dynamic web push notifications as 1-to1 or mass messages. This feature is dedicated for B2C and eCommerce.
09.2021
Change of links’ colors in consents Improvement
This new feature allows customers to change the color of links in consents. It can be edited from the list of consents, pop up express and custom modal designer.
09.2021
Products price format options in recommendation frames Improvment
We’ve added option to select one of three price display formats in our Recommendation Frames Creator:
- XX
- XX,X
- XX,XX
09.2021
New Custom Audience creator New feature
We’ve developed changes in the Custom Audience Creator:
- New forms
- Standard contact selector
- No opt-out url field
- Withdrawal of possibility to create automation rules via creator
09.2021
Expanding the API contact / export / data method with additional properties Improvement
Now it's possible to export properties in the API contact / export / data method.
09.2021
Integration with sms gateway MTarget and Libonet New feature
We added new sms gateway integrations
- MTarget: a developed gateway with an international presence through different activities in Europe and Africa
- Libonet: operator SMS popularny na Litwie.
09.2021
Coupon value in the test SMS Improvement
Now customers can preview the value of the coupon not only for regular SMS sending but also for test SMS.
09.2021
Number of conversations waiting for the chat in address bar Improvement
The new improvement allows customers logged in to the chat to see the number of waiting conversations in the address bar.
09.2021
Dynamic Segments - new external events types Improvement
We added two new transaction types - 'Cancellation' and 'Return' in 'Transaction' and 'Transaction from source' elements in Dynamic Segments
09.2021
Refreshed interface in Lead Generation lists New feature
Lead Generation has now a refreshed interface. Now it is more clear and intuitive
09.2021
Filtering selected tags from the list Improvement
We added the option for filter chosen tags from the list. Customers can mark a star for selected tags and sort them. Tags with stars will appear at the top of the list.
08.2021
Sending email via automation rules and workflows Improvement
Now it is possible to set the time when an email from automation rule or workflow should be sent.
08.2021
Send a WhatsApp invitation via automation rules and workflows Improvement
From now on, you can send a WhatsApp invitation to contacts using automation rules or workflows and choosing action: Send a WhatsApp invitation.
08.2021
Email Designer Improvement
Now, it is possible to set the maximum image height in product widgets, furthermore, we have added new fonts to the wizard.
08.2021
Custom Modal Designer Improvement
Now you can set the pop-up to display only to contacts with opt-out status to encourage them to opt-in to receive marketing communication.
08.2021
Recommendation frame Improvement
Use contact details to display more information about products.
08.2021
Web Push Notifications Improvement
We added the possibility to export data of send web push notifications.
08.2021
Weekly business insights New feature
In the Reports section, there is a new option: insight recommendation. You can sign up to receive emails with business insights weekly.
08.2021
What's new section directly in SALESmanago Improvement
Check directly in the System what was changed and find interesting information about new events, webinars, blog posts, etc.
08.2021
Short links in WhatsApp Improvement
Now you have the possibility to short the link in a text message sent via WhatsApp.
08.2021
Email preview in Command Center Improvement
We added the possibility to see preview of a planned email directly from the calendar.
08.2021
Additional option in Dynamic Segments Improvement
Define additional information about transactions in Dynamic Segment.
08.2021
"Ask Google" on contact card Improvement
Get additional data about your contact with the "Ask Google" feature, which finds information about a person in a Google search.
08.2021
Lead Generation Dashboard New feature
Analyze the growth of your contacts’ database and how your forms perform. Get access to all information about the best source of contact acquisition. Compare which forms acquire the most valuable contacts.
08.2021
Personal Shopping Inbox New feature
Redefine the experience of your online store with the first and only Personal Shopping Inbox with One to One Messaging, Wish Lists, Special Offers and Recommendations. Personal Shopping Inbox is a website widget that grants individual space for all visitors and brings their shopping experience to a whole new level. It enhances your Online Store stickiness by allowing customers to create wish lists and look up for the products they previously visited. This smart website widget will make your identified and anonymous customers return more frequently to your online store by creating a space for individually crafted offers, discounts, and product recommendations, as well as direct access to the data about Loyalty Program points and available rewards.
07.2021
Web Push Notifications 2.0 New feature
One-to-one, no-code, multilanguage and fully CDP-driven Web Push Notifications 2.0 allow to reach and engage both anonymous and identified customers by offering them bespoke AI rich content in one of the best consent-based communication channels, through personalized notifications. They use multifaceted CDP data to hyper-target marketing campaigns and enrich the omnichannel strategy. Web Push Notifications 2.0 offer a richness of features such as 1:1 personalization, detailed analytics of the campaigns or option to select the device to which you want to send web push notifications.
07.2021
Hyper Segmentation Center New feature
AI, no-code Hyper Segmentation goes beyond traditional segmentation with real-time high propensity, churn customer identification and one click availability across all execution channels. This feature leverages 1:1 personalization for real-time customization of marketing campaigns, content and customer experience. With Hyper Segmentation you will identify high-potential and high-probability-to-buy segments and accounts to target and deliver the right messages and offers at the right time to get the desired action or response.
06.2021
Monitor websites and applications built in SPA technology Improvement
SALESmanago has been enriched with an option to monitor websites and applications created in SPA technology. It is particularly important due to increasing popularity of this technology and a great emphasis on the convenience of mobile users.
06.2021
Cross-selling Scenarios for recommendation frames Improvement
Recommendation frames have been enriched with a new scenario that allows recommending products from a given category. This scenario supports the cross-selling mechanism and allows you to increase the value of shopping carts.
06.2021
Refreshed login page Improvement
The refreshed login page has gained a new visual layer. The 'What's new' section has also been expanded and it is now divided into five categories to help you find interesting news, information about events, new features, and improvements.
05.2021
Advanced options for Social Proof Widget Improvement
Social Proof widgets have advanced display settings. Among other things, you can set them so that they are displayed on specific subpages. To do this, use the 'URL contains a phrase' option and insert a specific group of URLs. For pages where the page addresses have additional parameters, you can use the option to ignore phrases after the question mark. (select the option to ignore phrases after "?"). This improvement was created for people whose pages in the URL address contain many additional parameters regarding the displayed product.
05.2021
Marketing Insights New feature
Marketing Insights is an AI-powered solution that analyzes a SALESmanago user's account for customer data, transactions, behaviors, and around the scope of the platform usage and generates tips and insights for direct action. The tool translates real-time data into ready-made solutions and supports users in different areas, such as: automation processeses, email marketing or lead generation. It gives access to the know-how of the best marketing automation specialists and guides you step by step through the platform's undiscovered solutions. With Marketing Insights you will take your marketing to a whole new level and increase your ROI.
05.2021
New Pop-up display options Improvement
We added an option to display pop-ups in the Express pop-up wizard and Custom Modal Design where you can choose between displaying: 'every specified X number of visits' or 'in a selected range of visits'. This functionality allows you to precisely adjust the pop-ups display settings depending on the activity of the users who are visiting your website.
05.2021
New analytics in A/B test email Improvement
SALESmanago allows you to send A/B test emails with an option to send the final version of the email. The final email version which should be sent to the rest of the contacts, can be selected based on the better OR or CTR statistics from the test emails. For customer's convenience, the statistics summarising A / B tests will now also include information about what data was used for the final email sent.
05.2021
Additional information sent in alerts with dictionary details Improvement
The alerts sent from the SALESmanago are now enriched with additional information from the dictionary. This way the user receives complete information about the contact they work with.
05.2021
Multiple senders in sending account in Mobile Marketing Improvement
SALESmanago allows you to send text messages to your customers. Thanks to this new option, you can add multiple senders to integrate with one of 56 different SMS (text message) gateways. When preparing the text messages before sending, you can choose a relevant sender for your selected campaign.
05.2021
Live Chat - Swedish language Improvement
The content in Live Chat is adjusted to the browser language version of customers visiting the website. Following the changes, Live Chat content may be also displayed in Swedish.
05.2021
Changes in the contact list filtering Improvement
The SALESmanago system allows you to filter the contact list in many different ways. From now on, the set filters can be deleted by clicking the "clear filters" button.
04.2021
New languages supported by Voice Commerce Improvement
Voice Commerce allows you to search for products in the online store using voice commands. Thanks to the implemented changes, the mechanism understands customer's voice commands in over 70 different languages.
04.2021
Voice Commerce New feature
Voice Commerce is a solution that allows you to take your Online Store to a new level of mobile shopping experience by deploying technology seamlessly integrating Google Services, CDP data, NLP, and Artificial Intelligence. Provide one-click access to Voice Commerce anywhere on your website and allow customers to instantly use Voice Commands during the search and purchase process Select if you want to display your Voice Commerce as a button or as an icon. Encourage your website visitors to interact with your store via voice commands by displaying dedicated personalized and engaging call-to-actions integrated with Voice Commerce solutions.
03.2021
New weekly and monthly reports Improvement
Each client can subscribe to weekly and monthly reports summarizing their work in the system.
03.2021
Notification for the consultant when Live Chat is deactivated Improvement
Live Chat contains functionality that allows deactivating its display on the client's website automatically. From the moment of deactivation, the consultant has 15 minutes to end the conversation. For the convenience of the consultant, we have added a message informing them about the time when Live Chat will be deactivated, reminding them to end the conversations.
03.2021
AI Visual SearchNew feature
New mechanism that allows your customers (especially those using a mobile device) to upload a picture with a look they like and the AI Visual Search Engine will automatically display the products similar or fitting the desired look and feel. Automatically display products looking similar or fitting to the products the customer is browsing through on your online store.
03.2021
Button in Viber text message Improvement
Now you can add the button with a link to your messages which you want to send via Viber.
03.2021
Dark mode in the text editor in Email Designer Improvement
Now you have the possibility to set the color of the text editor background. Thanks to this you can edit the text and see how it looks in different background colors.
02.2021
Automation Processes Dashboard New feature
Automation Processes Dashboard allows you to measure sales generated with all communication channels used in your automated campaigns. Check what part of your total sales is coming from the automation.
Analyze how the engagement created with each communication channel translates into sales from your automated campaigns and have easy access to the list of best performing automation processes and workflows and learn what results from each of them is generating.
Improve the omnichannel communication process to boost conversion across the entire customer journey.
02.2021
Search for products by using product ID Improvement
We improved our search box in the product gallery, wherefrom now it is possible to find an interesting product by using the product ID.
01.2021
New options of currency selection in RFM Dashboard Improvement
Make your data in RFM Dashboard more readable. Choose the currency that will be displayed next to sales data.
01.2021
Loyalty program New feature
In SALESmanago, you can create a working loyalty program for the customers of your online store in just 5 minutes, using our unique and user-friendly wizard that will help you configure different membership levels without any additional coding or IT support. Engage and increase your customers' retention and LTV with highly customizable loyalty programs that seamlessly integrate with all CDP data and enable automated, multi-channel communication. Use data from a loyalty program in advanced, multi-channel automation processes. And if that's still not enough, each created program has its own analytical panel!
11.2020
Search Engine Turbocharger New feature
Search Engine Turbocharger allows you to improve the search results of your online store, providing answers that perfectly match all queries, thanks to the use of advanced NLP technology and a set of interrelated computational techniques that, through mutual cooperation, allow you to adjust the results to the user's intentions. Enrich the returned results from searches with product recommendations based on AI mechanisms and evaluate the effectiveness of each presented result in order to optimize the mechanism's operation. Simplify the way you search for products with the unrivaled AI Voice Search module that is hassle-free and easy to implement.
10.2020
Command Center New feature
Command Center is the new UI standard for managing KPI-oriented multi-channel,
multi-functional and multi-tasking marketing processes. It gives a centralized view
of all marketing processes and solutions aimed at achieving specific goals. Move
from ad hoc activities and one-off, separated campaigns to creating comprehensive,
achievement-oriented processes by using all available tools and communication
channels. Use the advanced calendar to easily plan and supervise all your marketing
activities.
10.2020
Dashboard CDP New feature
The CDP dashboard is an analytical panel that enables an in-depth analysis of the contact database, segmentation, and conversion funnels. Use the data from the eCommerce funnel to view the current transactional activity of your contacts and assess their sales potential, monitor the progress of transferring leads between different stages in the sales funnels Thanks to the CDP Dashboard, you will compare how your contact base changes over time and analyze how you can improve the strategy of acquiring new potential customers.
10.2020
Integration with Google Ads and Adform New feature
Integrate with Google Ads and Adform and use your customers' behavioral and transactional data stored in their 360º profiles to create and manage ad audiences in both these platforms. Carry out remarketing or win-back campaigns for individual customers who visited your website and met the conditions specified in Workflow and Automation Rules. You can now supplement your multi-channel communication strategy with additional channels, to deliver personalized offers at different stages of the customer lifecycle.
10.2020
Custom Modal Designer New feature
This advanced wizard allows you to display pop-ups with special offers to selected groups of customers based on their behavior on the website and CDP data. Control where, when, to whom, and what offer is to be displayed. Get more potential customers thanks to attractive forms displayed at the right moment. Take advantage of the extensive customization options, such as creating pop-ups with the use of widgets, to create messages that perfectly match the appearance of the website, on both desktop and mobile devices.
09.2020
Conditional Content in Email New feature
Conditional Content enables adjusting parts of your emails to perfectly fit the interest of diverse recipient groups of the same campaign. Simply define what user segments should get different offers and information and increase your email marketing’s effectiveness.
08.2020
Live Chat 2.0 step three New feature
The new wizard allows you to create chat windows perfectly matched to your website thanks to extensive customization capabilities. Personalize the chat welcome message and automate the window display depending on the currently displayed subpage. Check and see yourself how interesting it can be to create new chat windows.
08.2020
Email Marketing Dashboard New feature
The Email Marketing Dashboard presents detailed statistics of all your email campaigns. It gives you the opportunity to evaluate the engagement of contacts in your previous campaigns and to determine the best time to send another mailing. Measure revenues and analyze orders generated thanks to emails and newsletters sent from SALESmanago. Use database status analytics, along with a complete list of unsubscribing reasons, to better manage your campaigns and improve their effectiveness.
08.2020
Mobile Marketing 2.0 with WhatsApp and Viber New feature
Mobile Marketing is a brand new module that allows communicating with customers via various communication channels like SMS, WhatsApp, and Viber! Analyze the effects of the campaigns based on information that is included in advanced sent text messages analytics, which you can find on the new Dashboard. Check which channels are the most effective for your ecommerce.
06.2020
Dynamic segments - tags and contact details added to dynamic segments New feature
Dynamic segments are advanced tools to contact segmentation that allows instantly to create different groups of recipients. Nowadays, we improve dynamic segments by selecting contacts that include specific contact details or tags.
06.2020
Live Chat 2.0 step two New feature
The next step working on Live Chat 2.0 has been fulfilled. This time we made a lot of new improvements like canned response library and chat conversation tags. The biggest change is the new view of chat conversation window, that allows e.g. for forwarding conversations to other consultants, blocking insistent users, or easy to use recommendations mechanism, which you can use in real-time. Check and see yourself how easy and pleasant can be chatting with a customer.
06.2020
Optimize working all mechanism based on contacts Improvement
Recently, we have been focused mostly on optimize all processes that include contact management. Enjoying looking at our customers' growing base of contacts we have made every effort to let our clients fastly make any actions with their contacts.
05.2020
New version of our Copernicus Machine Learning & AI recommendations system Improvement
We improved our Copernicus Machine Learning & AI recommendations system. Algorithms responsible for recommendation counting has been actualized and changed based on collected data. Now, using recommendations supported by Copernicus you can recommend products even better suited to the needs of its customers!
05.2020
Deep behavioural profiling on the contactcard New feature
Deep Behavioural Profiling allows you to keep track not only of the list of products
viewed by the user, but also the information about all the checked by him parameters
and the details displayed about the product. Based on this, common features unique
to each customer are selected, allowing the offer to be tailored exactly to their
preferences. Now you can track each customer's interest in the products on your
website. The module on the contact card shows the most popular products and the way
the customer viewed them.
05.2020
Prediction analysisdashboard New feature
New advanced analysis panel presenting data on churn prediction and the probability
of purchase for the whole contact database. The mechanism has been supported by AI
algorithms, thanks to which you can precisely determine the state of your contact
database and determine the best channel of communication with your customers, which
brings the greatest profits. The dashboard is enriched with a detailed Customer
Lifetime Value analysis of all customers.
04.2020
Predictive Analytics on the contactcard New feature
On each contact card, an advanced analysis panel has been implemented to predict the
value of customers and the revenue that can be generated through the marketing
activities. The mechanism has been supported by AI algorithms allowing us to predict
the probability of making purchases of every single customer, as well as their churn
probability. The analysis is enriched with information on the best communication
channels for each individual customer.
Learn more
Learn more
04.2020
Social Proof widgetwizard New feature
An easy-to-use Social Proof wizard for eCommerce that allows you to present
information on your website showing the level of interest of other visitors in each
single product.
Learn more
Learn more
04.2020
Mechanism dedicated to creating your own Social Proof widgets on the websiteNew feature
In case you want to place a Social Proof widget on your website with your own
design, you can use our mechanism to show your widgets on the website. This means
you don't have to use our wizard to have the social proof widget on your website.
Find out what methods you need to use.
Learn more
Learn more
04.2020
Simple wizard to create pop-ups with graphics (without a form) New feature
In order to meet the requirements, we have made creating beautiful pop-ups with
formless graphics as easy as possible by providing a simple pop-up creator with
graphics. In addition, the wizard contains a lot of interesting options such as
creating different versions of pop-ups for desktop and mobile, or a different way of
displaying depending on the display location.
Learn more
Learn more
04.2020
Automatic Sales Chat Bot in Live Chat Improvement
One of the stages of Live Chat 2.0 development was to add the possibility to set up
Automatic Sales Chat Bot in Live Chat on the website. Now you can, for example,
recommend products to your customers automatically by displaying the products in the
chat window. It's very easy to launch this feature and takes maximum 2 minutes!
04.2020
First stage of Live Chat 2.0 New feature
Our Live Chat is changing for you to improve your daily communication with your
clients. The first stage includes the improvement of creating new consultants,
giving additional roles for consultants, grouping of the consultants, self-creation
of the consultants' groups, management panel of the consultants and their groups,
panel of conducted conversations and the possibility of exporting them. We have the
next 2 the best and the most interesting stages to implement ;)
04.2020
Website Automation Rule in Automation Rules and Workflow Improvement
Customers who have an access to the Website Automation Rule module can now enrich
its operation with all events and conditions that are available in the Automation
Rules and Workflow. This allows you to display pop-ups for contacts from a specific
segment.
Learn more
Learn more
04.2020
Revenue for individual analytics Improvement
We have enriched the analytics of each conducted campaign with information about the
generated sales.
04.2020
The new design of sent message analytics Improvement
We have refreshed the appearance of the sent e-mails' analytics to simplify the data
interpretation of the conducted campaigns.
04.2020
Prediction analytics - adding selectors to choose a contactgroup New feature
From now on, you can easily conduct the campaigns for contacts that are, for
example, most likely to make a purchase or have a low probability of churn.
04.2020
Prediction analytics - new conditions in Automation Rules and Workflow New feature
We added two new conditions to Automation Rules and Workflow: Churn prediction and
purchase prediction. Thanks to them you can personalize your 1-to-1 campaigns,
adjusted to the degree of purchase or churn probability of each single contact.
04.2020
Integration with the new SMS gateway - skebby.com Improvement
From now on our customers are also able to send SMS messages using the skebby.com
gateway.
03.2020
Optimization of the operation of SALESmanago core functionalities Technology
In the first quarter, we have strongly focused on introducing optimization and
solutions that allow our customers to use SALESmanago freely and without any
limitations or problems. The optimizations were implemented across the main modules
of the whole application.
03.2020
Development of product filtering in the product gallery Improvement
We have implemented an improvement in filtering and searching for products at a
price in the product gallery. Now you can easily search for the products without
price, with price or in any price range.
03.2020
Monitoring parameters in shortened links in SMS messages Improvement
While adding the links in sent SMS messages, you can apply our original link cutter,
which automatically takes into account all the parameters allowing you to monitor
your contacts while shortening the links.
02.2020
Adding buttons to the Web Push and Rich Web Push notifications Improvement
We have expanded the Web Push and Rich Web Push wizard with the ability to add the
buttons to notifications. Discover yourself the benefits of adding additional
buttons to your notifications.
Learn more
Learn more
02.2020
Optimization of the e-mail dispatch process Technology
Every day millions of emails are being sent from the SALESmanago system. In order to
provide the highest standards in the process of sending messages, we have
streamlined the whole process using the most modern technologies available on the
market.
01.2020
DynamicSegments Improvement
We have developed the Dynamic Segments by providing the possibility of giving an
exact referral in sources: visits and transactions. This allows you to easily create
a dynamic segment containing the contacts that made the purchase by entering your
website directly from Facebook.
Learn more
Learn more
01.2020
Adding SMS and Web Push to the Revenue Attribution Dashboards Improvement
We have added the additional sources of transactions such as SMS and Web Push to the
Revenue Attribution Dashboards in the detailed sections on mass, sent from the Rules
and sent from the Workflow. These sources are added to aggregate analytics as well
as single tiles that you can use to create your own personalized business
dashboards.
Learn more
Learn more
Workflow Library
Use pre-defined workflow templates and save the rules created by you. Thanks to the workflow library you will no longer wonder how to prepare advanced automation.
Dynamic Web Push Notification
Web Push Notifications is one of the key features offered by SALESmanago. It enables our customers to reach their potential and existing clients by offering them personalized content. Thanks to web push notifications customers can reach anonymous and identified customers too. It is still one of the best, and innovative communication channels that allow increasing revenue and improving relations with customers by offering them personalized content.
Dynamic Web Push Notifications allow you to send fully personalized web push notifications with product recommendations. The new feature gives you the possibility to send dynamic web push notifications as 1-to1 or mass messages. This feature is dedicated for B2C and eCommerce.
Dynamic Web Push Notifications allow you to send fully personalized web push notifications with product recommendations. The new feature gives you the possibility to send dynamic web push notifications as 1-to1 or mass messages. This feature is dedicated for B2C and eCommerce.
Lead Generation Dashboard
Analyze the growth of your contacts’ database and how your forms perform. Get access to all information about the best source of contact acquisition. Compare which forms acquire the most valuable contacts.
Personal Shopping Inbox
Redefine the experience of your online store with the first and only Personal Shopping Inbox with One to One Messaging, Wish Lists, Special Offers and Recommendations. Personal Shopping Inbox is a website widget that grants individual space for all visitors and brings their shopping experience to a whole new level. It enhances your Online Store stickiness by allowing customers to create wish lists and look up for the products they previously visited. This smart website widget will make your identified and anonymous customers return more frequently to your online store by creating a space for individually crafted offers, discounts, and product recommendations, as well as direct access to the data about Loyalty Program points and available rewards.
Multilanguage Web Push Notifications with One-to-One personalization
Engage customers with Web Push Notifications 2.0: One to one, AI rich content, no code, multilanguage and fully CDP driven. New Web Push Notification module allows you to reach and engage both anonymous and identified customers by offering them bespoke content - including multi-language versions of notifications and consent forms - in one of the best consent-based communication channels, through personalized Web Push notifications.
Hyper Segmentation Center
AI, no-code Hyper Segmentation goes beyond traditional segmentation with real-time high propensity, churn customer identification and one click availability across all execution channels. This feature leverages 1:1 personalization for real-time customization of marketing campaigns, content and customer experience. With Hyper Segmentation you will identify high-potential and high-probability-to-buy segments and accounts to target and deliver the right messages and offers at the right time to get the desired action or response.
Marketing Insights Ai
Marketing Insights is an AI-powered solution that analyzes a SALESmanago user's account for customer data, transactions, behaviors, and around the scope of the platform usage and generates tips and insights for direct action. The tool translates real-time data into ready-made solutions and supports users in different areas, such as: automation processeses, email marketing or lead generation. It gives access to the know-how of the best marketing automation specialists and guides you step by step through the platform's undiscovered solutions. With Marketing Insights you will take your marketing to a whole new level and increase your ROI.
Voice Commerce Ai
Voice Commerce is a solution that allows you to take your Online Store to a new level of mobile shopping experience by deploying technology seamlessly integrating Google Services, CDP data, NLP, and Artificial Intelligence. Provide one-click access to Voice Commerce anywhere on your website and allow customers to instantly use Voice Commands during the search and purchase process Select if you want to display your Voice Commerce as a button or as an icon. Encourage your website visitors to interact with your store via voice commands by displaying dedicated personalized and engaging call-to-actions integrated with Voice Commerce solutions.
AI Visual Search Ai
New mechanism that allows your customers (especially those using a mobile device) to upload a picture with a look they like and the AI Visual Search Engine will automatically display the products similar or fitting the desired look and feel. Automatically display products looking similar or fitting to the products the customer is browsing through on your online store.
Automation Processes Dashboard
Automation Processes Dashboard allows you to measure sales generated with all communication channels used in your automated campaigns. Check what part of your total sales is coming from the automation. Analyze how the engagement created with each communication channel translates into sales from your automated campaigns and have easy access to the list of best performing automation processes and workflows and learn what results from each of them is generating. Improve the omnichannel communication process to boost conversion across the entire customer journey.
Loyalty Program
In SALESmanago, you can create a working loyalty program for the customers of your online store in just 5 minutes, using our unique and user-friendly wizard that will help you configure different membership levels without any additional coding or IT support. Engage and increase your customers' retention and LTV with highly customizable loyalty programs that seamlessly integrate with all CDP data and enable automated, multi-channel communication. Use data from a loyalty program in advanced, multi-channel automation processes. And if that's still not enough, each created program has its own analytical panel!
Contact Relationship
Harness the potential of relating information about your contacts. Customer Relationship makes it easy to match contacts into relationships so you can launch precisely targeted marketing campaigns. Send product offers viewed by children directly to their parents and cross-reference the communications with related contacts.
Customer Preference Center
Get to know your customers' preferences better and use it to run a more efficient marketing strategy and reach your intended marketing goals. Stay up to date with what products your customers like or don't like and based on this knowledge you can recommend products perfectly matched to customer's needs.
Web Push Notifications with A/B/X testing
Web Push Notifications go to the A/B/X testing level. Easily test which notifications convert better and send push based on revenue results. Analyze how consent forms perform and testing various options to acquire more recipients. Send mass dynamic web push notifications to anonymous and identified users using the new wizard: dynamic web push notifications.
New Landing Page Designer
Totally new drag & drop wizard, that allows you to create beautiful and full personalized Landing Pages. Full package of advanced options in the easy-to-use wizard. Create a Landing Page in SALESmanago using your own domain and still track the behavior of your contacts on this page.
Multilanguage
Gather information and segment your contacts based on the language they use. Utilize this data to send linguistically personalized messages.
AI A/B/X Testing Center & Website Optimization Ai
A/B/X Testing center will be a new feature thanks to this you will have the possibility to test every action on your website. Optimize your activities and choose which element performs best. Ensure the best customer experience on your website and increase revenue based on good and thoughtful actions.
New Drag & Drop Email Designer
New Drag & Drop Email Designer which will be extended by the possibility of creating one message template with mobile and desktop view customization. Full set of advanced tools to create beautiful email in one place.
AI Buyer Persona Analysis Ai
Use all collected data about your contacts in the database and calculate your 'buyer persona' automatically. Get to know your customer's profile and adjust your marketing activities matched to your customers.
Weekly & Monthly Reports
New weekly and monthly reports take the form of a summary of the activities on the SALESmanago platform. Thanks to their clarity you will quickly verify the results that you achieve within a given module in the system.
Customer Engagement Center
New module in SALESmanago where you can find all necessary information about the way you can improve your marketing strategy and helps you to make a decision what action to take. Full sets of tips & tricks, insights, and a checklist with the most important issues to do.
New Menu with Multiple Account Management
The new menu makes navigation in SALESmanago easier. Personalize the menu on your account to better and easier get access to your most popular features in the application. Match its look to your preferences. New features to multiple account management allow you to use more than one account easily and quickly.
Lead Generation Dashboard
Analyze the growth of your contacts’ database and how your all forms perform. Get access to all information about the best source of contact acquisition. Compare thanks to which forms you acquire the most valuable contacts.
AI Recommendation Analysis Ai
Advanced analysis of recommendation mechanisms performance based on revenue. Measure the effectiveness of each mechanism, test them and choose the best recommendation scenario ideally matched to your business.
New Design of Automation Rules
The new appearance of automation rules with predefined marketing campaigns scenarios.
Comparison Product Data with CDP data Ai
Analyze which products are the most popular and liked by your customers. Thanks to the new analysis, predict which products will be sold shortly. Compare your customer profiles with products which they buy and based on this recommend the best products and match the offer in your store.
New Sales Funnels View
The new appearance of sales funnels, which will simplify navigating and using the primary contacts' segmentation.
Vision of SALESmanago
eCommerce Command Center
An advanced insight and monitoring of all the processes taking place in an online
shop in real-time. Allowing ongoing monitoring of your clients’ activities and all
the marketing and sales actions in your shop, and also optimize conducting campaigns
in real-time. Enriching communication with the clients by implying an automatic
assistant, who supports them during the entire sales process.
52%
Marketing Investment Management
Deep analysis of conducted marketing expenses and intelligent ROI counting. Advanced
engines, allowing optimization of conducted campaigns to be focused on actions
generating the greatest revenues, requiring a relatively low amount of time and work
costs.
50%
eCommerce Intelligence
Intelligent recommendations of the marketing actions for the marketers enriched by
AI. Expanded hints and solution’s suggestion software, which is worth implementing,
to achieve better sales results and to improve the value of every single client.
Automatically generated processes scenarios, considering the omnichannel
communication engine, to reach out to your clients, when they are ready to finalize
a purchase.
45%
300 employees support 2500+ midsize and enterprise customers worldwide
2021 © All Rights Reserved. Terms of Service