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What's new?

Last 90 days:

Improvements
New Features

Last 12 months:

Improvements
New Features

April 2022

13-04-2022
New Feature
Other

Integration with BigCommerce

BigCommerce is a popular eCommerce platform that allows you to create and manage multiple storefronts within a special dashboard.

Learn more

12-04-2022
Improvement
Automation Processes

Workflows and Automation Rules – new consent status: "Not confirmed"

Contact management via SALESmanago has just become even easier as the number of marketing consent statuses used in Workflows and Automation Rules has been increased from two to three.
The new consent status – "Not confirmed" – is assigned if a contact has filled out a form but has not
given their consent. The new status is visible on the contact card and can be used in automation processes as a basis for personalized omnichannel communication.

Learn more

12-04-2022
New Feature
Settings

Integration Center

Power your SALESmanago with data from already-implemented tools and maximize your productivity through seamless integrations. The Integration Center streamlines integration processes while greatly lightening the workload involved in exploiting the potential of particular integrations. The feature includes a modern library of integrable tools.

March 2022

21-03-2022
New Feature
Social Media

Sales Generation

Use ad networks to reach people who have visited your site and left without making a purchase, as well as those who have never visited your website but are identified as lookalike audiences. Run targeted campaigns to automatically deliver perfectly matched ads enhanced with advanced AI algorithms.
20-03-2022
New Feature
Other

Integration with LiveChat Inc.

Use chat data to automate your campaigns – our new integration with LiveChatInc allows you to send information about contacts and conversations to SALESmanago.

Learn more

14-03-2022
Improvement
Lead Generation

Advanced form widget in the Custom Modal Designer

The improved Custom Modal Designer widget allows the creation of advanced forms of a complex structure. Now you can divide your form into columns and decide what data fields each of them will contain.

Learn more

14-03-2022
New Feature
Other

Multi-store account management

Switch between multiple accounts without logging out and access all content from one place. All you need to do is log in to each account within our application. Simple and convenient.
04-03-2022
Improvement
Other

Log in to SALESmanago with a Microsoft account

Spare yourself some time and effort: from now on, you can log in to SALESmanago not only via Google or LinkedIn, but also via your Microsoft account.

February 2022

18-02-2022
Improvement
Automation Processes

Deactivation of the Workflow processes with three scenarios

Deactivate campaigns in Workflow using one of the three scenarios that will help you plan your further activities. You can decide whether the system will complete the started processes, pause them until the restart, or move contacts to the final stage of the campaign.

Learn more

18-02-2022
New Feature
Automation Processes

A new event, condition, and action in Automation Rules

From now on, you can use dictionary details to expand automation processes with the new event, condition, and action. This additional information from the Contact Card, based on date or number, lets you create more advanced and precise automated campaigns.
03-02-2022
New Feature
Customer Preference Center

Customer Preference Center

Discover the needs and desires of your prospects and clients with the Customer Preference Center—an essential eCommerce tool that makes your customers feel like they’re being heard. Increase your sales and build a stronger, longer-lasting relation based on consent and mutual respect. Use it to collect zero-party data that is instantly actionable. Put it to good use building automated marketing processes as well as setting up fully personalized communication flow with these customers.

Learn more

03-02-2022
Improvement
Live Chat

Icon with a number of awaiting conversation in Live Chat

Improve the appearance of the Live Chat bubble on your website and set the icon with a number of pending conversations. Thanks to that, you will encourage a user to expand the chat window during the visit.

Learn more

03-02-2022
Improvement
Analytics

Pro tooltips for Revenue Attribution analytics

Business dashboards have been enriched with useful information about Revenue Attribution panels. Tooltips prepared by our specialists will make it easy to understand how all revenue is counted, and also help you analyze your campaigns in terms of increasing sales.

Learn more

January 2022

26-01-2022
Improvement
API

Sending information about consents (API)

As part of the two API methods for adding or modifying contacts (api/contact/batchupsert and api/contact/batchupsertv2), it is possible to send information about consents that will appear on the Contact Card.

Learn more

26-01-2022
Improvement
Other

New footer in the SALESmanago system

The refreshed look of the SALESmanago system has been enriched with a new footer, matching the style of the entire interface.
13-01-2022
Improvement
Automation Processes

Action “Send email after abandoned cart” to contacts with opt-out status

The improved action allows you to send a message after abandoned cart to contacts with opt-out status and remind about unfinished transaction. Please contact Customer Success to activate this option.

Learn more

13-01-2022
Improvement
Lead Generation

Adjusting settings to smartphone in Custom Modal Designer

After selecting the “computer and smartphone” option in Custom Modal Designer, you can edit the pop-up design and display details separately for desktop and mobile devices. It allows adjusting creations to your contacts even better.

Learn more

04-01-2022
Improvement
Lead Generation

Google Analytics in Pop-up with image

Now you can analyze interactions also in your Google Analytics account. Add tracking UTM parameters to the Pop-up with image wizard and start collecting additional data points.

Learn more

04-01-2022
Improvement
Lead Generation

Google Analytics in Custom Modal Designer

Now you can analyze interactions with created elements also in your Google Analytics account. Add tracking UTM parameters to the pop-ups created in Custom Modal Designer and start collecting additional data points.

Learn more

04-01-2022
Improvement
API

Improved Contact Activity method (API)

The improved API method of activity tracking (api/contact/recentActivity) now returns the same contact ID as it appears on Contact Card.

Learn more

04-01-2022
Improvement
Automation Processes

New option in the action “Send a push notification to a contact (SALESmanago Mobile)”

Automated SALESmanago Mobile Push notifications are enhanced with personalization capabilities. You can customize each message by using information pulled from a CDP Contact Card.

Learn more

December 2021

29-12-2021
New Feature
Other

New SALESmanago interface

The SALESmanago redesigned interface uses an innovative approach to information architecture. The new menu with a convenient search box allows for quick and intuitive navigation through the system. Together with quick links, they give you access to 650+ features in maximally two clicks.

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13-12-2021
New Feature
CDP & Segmentation

New element of dynamic segments – “Visit”

The new element of dynamic segments allows you to create contact groups based on visits information. Select the type of visit, specify its details or date to organize the customer base, and use it for automation processes.

Learn more

13-12-2021
Improvement
Lead Generation

Image size settings in Custom Modal Designer

The improved image widget allows you to modify the graphics by scaling and stretching. The ability to resize graphics gives you more creative space while making pop-ups.

Learn more

13-12-2021
Improvement
Automation Processes

AI recommendations in the action “Send dynamic email using a scenario”

From now on, in the action “Send dynamic email using a scenario”, you can choose one of five AI recommendation scenarios. This will allow you to find customers with a highly personalized, attention-grabbing offer.

Learn more

13-12-2021
Improvement
Website Personalization

Expanding display settings in Personal Shopping Inbox

With the “On every view”, “Every X views”, and “From X to Y views” display options in the Personal Shopping Inbox you can precisely define the frequency of communication with users visiting your website.

Learn more

01-12-2021
Improvement
Lead Generation

Extended analytics in Custom Modal Designer

In the analytics of the pop-ups made with the Custom Modal Designer, you can see the statistics for displayed, submitted, and clicked messages. Check the effectiveness of individual creations on an ongoing basis.

Learn more

01-12-2021
Improvement
Lead Generation

Refreshed preview in Custom Modal Designer

The refreshed preview not only allows you to use the wizard intuitively but also makes it easier to understand the individual elements of your pop-ups. Move, copy, and delete widgets or structures freely and control the project design at each stage.

Learn more

November 2021

17-11-2021
New Feature
Automation Processes

New options for the "Wait" element in Workflow

Creating more advanced campaigns with new time defining options:
  • Wait until—with the possibility of choosing a specific date and time;
  • Wait for a specific day—with the possibility of choosing a specific day of the week or month with additional possibility of choosing the last day of the month (if option "day of month" is selected).

Learn more

17-11-2021
New Feature
Mobile Marketing

Mobile Marketing—integration with SMS gateway Libonet

Enabling new SMS gateway integration. Libonet is a popular SMS service
provider in Lithuania.

Learn more

17-11-2021
Improvement
CDP & Segmentation

New action in Customer Segmentation Center

Running the rules and workflows for selected segments from the segments list in Customer Segmentation Center.

Learn more

17-11-2021
Improvement
Personal Shopping Inbox

Personal Shopping Inbox—additional display option

New checkbox in Personal Shopping Inbox—"After closing don't show again".

Learn more

17-11-2021
Improvement
Command Center

Command Center new SMS information

SMS sent from Rules and Workflow receive the name of the corresponding messages.

Learn more

17-11-2021
Improvement
Lead Generation

Expanded Express Form

Extending the Express Forms wizard by selecting which field is mandatory.

Learn more

17-11-2021
Improvement
Live Chat

Live Chat improvement

Simplified, refreshed, and advanced settings view in the last step.

Learn more

17-11-2021
Improvement
Lead Generation

New settings of the widget in Custom Modal Designer

Possibility of linking the button and adding more advanced settings in CMD.

Learn more

02-11-2021
Improvement
Mobile Marketing

Mobile Marketing improvements

Mobile Marketing Dashboard extended with information about clicks and a list of contacts who clicked on the message.
Information in the Contact Card about the openings and clicks of Mobile Marketing.

Learn more

02-11-2021
New Feature
Automation Processes

New event in Automation Rules and Workflow

Preparing campaigns starting with the event "Contact has been added to SMS subscription."

Learn more

October 2021

30-10-2021
New Feature
Automation Processes

Workflow Library

Workflow library contains around 20 predefined advanced and basic workflow templates that customers can use to create their own comprehensive, multi-channel campaigns. These templates were created by our best Marketing Automation Specialists. They used their knowledge and experience gained in cooperation with the best clients. Workflow Library is a great starting point for all our customers who want to begin
their marketing automation journey.

Learn more

Workflow Library
29-10-2021
Improvement
API

API method for sending mass mobile notifications

Added an API method that allows you to send mass Web Push notifications to all users or to those who have been assigned specific tags through segmentation.
27-10-2021
New Feature
Mobile Marketing

Mobile Marketing—integration with sms gateway MTarget

Enabling new SMS gateway integration. MTarget is developed gateway with an international presence through different activities in Europe and Africa

Learn more

26-10-2021
Improvement
CDP & Segmentation

Tags selection in the CDP dashboard

Choosing which tags appear on the "Tags with the most contacts" tab on CDP analytics dashboard.

Learn more

25-10-2021
Improvement
Mobile Marketing

Coupon value in the test SMS

Preview the value of the coupon not only for regular SMS sending but also for test SMS.

Learn more

25-10-2021
Improvement
Lead Generation

Custom Modal Designer - new preview option

Preview the size of the pop-up in CMD.

Learn more

25-10-2021
Improvement
Lead Generation

Changing the font in Custom Modal Designer

Changing a font type in the text input field after changing the font type in the widget with form.

Learn more

22-10-2021
Improvement
Live Chat

Number of conversations waiting for the chat in address bar

Users logged in to chat can see the number of pending conversations in the chat address bar.

Learn more

21-10-2021
Improvement
Other

Change of links’ colors in consents

Editing consent link color from the list of consents, Pop-up Express, and Custom Modal Design.

Learn more

20-10-2021
New Feature
Lead Generation

Refreshed interface in Lead Generation lists

New, more clear and intuitive Lead Generation interface.
11-10-2021
Improvement
Website Personalization

Products price format options in recommendation frames

Choosing one of the three formats of displaying prices in the Recommendation Frames wizard:
  • XX;
  • XX.X;
  • XX, XX.

Learn more

11-10-2021
Improvement
Web Push

No preview of Web Push notifications

Removing an exemplary shipping domain from the preview of Web Push notifications, so that it does not suggest it is an external link.

Learn more

11-10-2021
Improvement
Web Push

Changing the sample texts in the Web Push notification wizard

Replacing default texts from the Web Push notification wizard into placeholders.

Learn more

11-10-2021
Improvement
Web Push

Right-align text in the Web Push consent form

Right-to-left text option in Web Push consent forms useful for text read from right to left.

Learn more

10-10-2021
Improvement
API

Expanding the contact/export/data API method.

Export of properties in API method contact/export/data.
01-10-2021
New Feature
Social Media

New Custom Audience creator

We’ve developed changes in the Custom Audience Creator:
  • New forms
  • Standard contact selector
  • No opt-out url field
  • Withdrawal of possibility to create automation rules via creator

September 2021

28-09-2021
Improvement
Analytics

More specific data in the Revenue Analytics

Rounding off the displayed data on dashboards to two decimal places.

Learn more

28-09-2021
Improvement
CDP & Segmentation

Creating segments on the CDP Dashboard

Creating segments directly from the CDP dashboard, thanks to a special button.

Learn more

26-09-2021
Improvement
Mobile Marketing

Short links in WhatsApp

Possibility of using short link in a text message sent by WhatsApp.

Learn more

22-09-2021
Improvement
CDP & Segmentation

Additional option in the Dynamic Segment

Defining additional information about transactions in the Dynamic Segment.

Learn more

21-09-2021
Improvement
Automation Processes

Send a WhatsApp invitation via automation rules and workflows

Sending invitations to contacts via WhatsApp using Automation Rules or workflow by selecting the action "Send WhatsApp invitation."

Learn more

18-09-2021
New Feature
Other

Weekly business insights

New option in the Reports section: news recommendation.
Possibility of subscribing to the weekly newsletter with business insights.

Learn more

17-09-2021
Improvement
Automation Processes

Time setting for email sending via automation rules and workflows

Setting the time when the email is to be sent via Automation Rules or Workflow.

Learn more

15-09-2021
Improvement
Other

Introducing support for monitoring websites and applications developed in SPA (Single Page Application) technology

Monitoring websites and applications created in SPA technology. It is particularly important due to the growing popularity of this technology and the
pressure on the convenience of mobile users.

Learn more

10-09-2021
Improvement
CDP & Segmentation

Filtering selected tags from a list

Selecting tags by first starring them and then arranging them; starred tags appear
at the top of the list.

Learn more

06-09-2021
Improvement
Command Center

Email preview in Command Center

Planned email preview directly in the calendar.

Learn more

01-09-2021
Improvement
CDP & Segmentation

Ask Google on contact card

Getting additional data about a contact with the "Ask Google" feature, that allows finding information about the contact in a Google search by clicking the name on the contact card.

Learn more

August 2021

30-08-2021
Improvement
Website Personalization

Extended Recommendation Frame

More options with the details in the Recommendation Box.

Learn more

30-08-2021
Improvement
Lead Generation

Pop-ups for opt-out in Custom Modal Designer

Displaying pop-ups for contacts who have opt-out status in CMD.

Learn more

19-08-2021
Improvement
Other

What's new section directly in SALESmanago

Displaying information about the changes, new events, webinars, blog entries,
etc., directly in the system.

Learn more

17-08-2021
New Feature
Lead Generation

Lead Generation Dashboard

Analyze the growth of your contacts’ database and how your forms perform. Get access to all information about the best source of contact acquisition.
Compare which forms acquire the most valuable contacts. Improvement.
Lead Generation Dashboard
07-08-2021
New Feature
Personal Shopping Inbox

Personal Shopping Inbox

Redefine the experience of your online store with One-to-One Messaging, Wish Lists, Special Offers, and Recommendations. As Econsultancy reminds us, 93% of companies saw a rise in conversion rates after implementing personalization. It’s little wonder then that companies are looking for different ways and cutting-edge technologies to deliver website content. Personal Shopping Inbox is an innovative solution that allows you to achieve the level of personalization and shopping experience in your online store
that has never been seen before.
Personal Shopping Inbox

Learn more

July 2021

27-07-2021
Improvement
Live Chat

Linked text preview in Live Chat

Preview of a linked text fragment in a message sent via Live Chat.

Learn more

27-07-2021
Improvement
Email Marketing

Email Designer - text background color

Permanently selecting the preview color of the background
in the text field, doing away with the need to select it every time when editing text in Email Designer.

Learn more

20-07-2021
Improvement
Web Push

Adding an option on the list of Web Push notifications

Expanding and viewing all simultaneously sent Web Push notifications

Learn more

20-07-2021
Improvement
Web Push

Tracking Web Push notifications in Google Analytics

Possibility of adding your own GA parameters in Web Push notifications
for tracking in Google Analytics.

Learn more

20-07-2021
Improvement
Email Marketing

Opt-out link from SMS receiving.

Possibility of adding opt-out link from receiving SMSes in the SMS message.

Learn more

16-07-2021
New Feature
Web Push

Web Push Notifications 2.0

Engage customers with Web Push Notifications 2.0: One to one, AI-rich content, no code, multi-language, and fully CDP driven. According to Gravitec, Push notifications can bring you an ROI of up to 2200% and increase your daily traffic by up to 25%. Web Push Notifications are fast, versatile, and dynamic and can extend the brand’s reach.
Web Push Notifications 2.0

Learn more

09-07-2021
New Feature
CDP & Segmentation

No-code Hyper Segmentation

AI, no-code Hyper Segmentation goes beyond traditional segmentation with real-time high propensity, churn customer identification and one click availability across all execution channels. As Campaign Monitor reminds us, segmented campaigns can lead to a 760% increase in revenue. What’s more, segmentation makes companies 130% more likely to research the motivations of their buyers and 60% more likely to understand their fears and challenges, which leads to exceeding companies’ lead generation and revenue goals.
Hyper Segmentation takes this game to a whole new level by adopting no-code, AI-driven solutions to bring even more marketing ROI.

Learn more

Hyper Segmentation Center

June 2021

15-06-2021
Improvement
Website Personalization

A new scenario in recommendation frames - display products of a given category

Extension of Recommendation Frames with a new scenario that allows
the displaying of products from the indicated category. This scenario supports the cross-selling mechanism
and allows to increase the value of shopping carts.

Learn more

15-06-2021
Improvement
Other

Refreshed login page

New design of the login screen. Extending the "What's new" section by dividing it into five categories to help find interesting news, information about events, and new
functionalities and improvements.

Learn more

May 2021

25-05-2021
Improvement
Website Personalization

Change in the advanced options for displaying Social Proof widgets

Possibility of displaying social proof on specific subpages.

Learn more

23-05-2021
New Feature
Other

AI-driven Marketing Insights

AI-driven Marketing Insights that deliver data-driven actionable tips and insights for marketers which helps to accelerate ROI. According to Forrester, 74% of companies say they want to be “data driven,” but only 29% are actually successful in connecting analytics to action. It is a common myth that the effective use of MarTech requires cooperation with a data scientist. The same way that SALESmanago, as no-code and low-code, is possible to use without IT, we now make it possible to use MarTech without a data scientist. Use our data-based marketing insights as a new currency for your business.
Marketing Insights

Learn more

18-05-2021
Improvement
Lead Generation

Expanding the options for pop-up display

Displaying pop-ups of "every specified number of visits" and "in a selected visit interval" in the Pop-up Express and Custom Modal Design creator. This functionality allows to precisely adjust the display of pop-ups depending on the activity of users visiting the website.

Learn more

04-05-2021
Improvement
Email Marketing

Extending the statistics in emails sent as A/B test

Sending A/B tests by emails with the option of sending the final version of the message. The version for this sending can be selected based on better OR or CTR statistics
in the tests performed.

Learn more

04-05-2021
Improvement
Other

Additional information sent in alerts with dictionary details

Analyze the growth of contacts’ database and forms perform. Access to all information about the best source of contact acquisition. Comparison which forms acquire the most valuable contacts.

Learn more

04-05-2021
Improvement
Mobile Marketing

Option to assign multiple senders to a sending account in Mobile Marketing

Assigning multiple senders to integrate with one of 56 different SMS gateways when sending Mobile Marketing messages. During the SMS preparation process, possibility of choosing a sender to match the selected campaign.

Learn more

04-05-2021
Improvement
Live Chat

Adding Swedish language to Live Chat

The content in Live Chat matches the language version of the browser of customers visiting the website. This change takes into account the Swedish language.

Learn more

04-05-2021
Improvement
CDP & Segmentation

Changing filters in the contact list

Removing filters from the contact list using the "clear filters" button.

Learn more

April 2021

13-04-2021
Improvement
Website Personalization

Expanding the list of languages supported by Voice Commerce

The Voice Commerce functionality allows you to search for products in the online store by voice. The mechanism understands customer voice commands entered in over
70 different languages.

Learn more

09-04-2021
New Feature
Website Personalization

Voice Search

One-click access to Voice Commerce in your Online Store. Connect CDP data, NLP, and AI Product Recommendations to Voice Search to deliver next-gen mobile buying experience

Learn more

Voice Commerce

March 2021

23-03-2021
Improvement
Analytics

New weekly and monthly reports for clients

Possibility of subscribing weekly and monthly reports summarizing results
achieved in the system.

Learn more

16-03-2021
Improvement
Live Chat

Adding a notification for the consultant when Live Chat is deactivated

Live Chat has the functionality of automatic deactivation of display on the client's website. From the moment of deactivation, the consultant has 15 minutes to end the conversation. For the convenience of the consultant, a message has been added informing about the time when Live Chat will be deactivated and reminding them to end the conversation.

Learn more

10-03-2021
New Feature
Website Personalization

Cinderella AI

Visual Products Search and Recommendations

Learn more

AI Visual Search
10-03-2021
Improvement
Mobile Marketing

Possibility to add the button in text message sending via Viber

Adding a button with a link to your text messages sent via Viber.

Learn more

01-03-2021
Improvement
Email Marketing

Dark mode in the text editor in Email Designer

Setting the background color in Email Designer, which makes it easier to preview the message on a dark background after editing the text.

Learn more

February 2021

11-02-2021
New Feature
Automation Processes

Automation Processes Dashboard

Full overview of the efficiency of your marketing campaigns in one Automation Processes Dashboard

Learn more

Automation Processes Dashboard
01-02-2021
Improvement
Other

Find product by its ID in the store gallery

Easily search for products based on their ID in the store gallery.

Learn more

January 2021

21-01-2021
Improvement
CDP & Segmentation

New options of currency selection in RFM Dashboard

Streamlining the RFM Dashboard by selecting the currency that will be displayed next to the sales data.

Learn more

07-01-2021
New Feature
Loyalty Program

Loyalty program for Online Store

Increase customer LTV by deploying loyalty data to segmentation, gamification, reward programs, and omnichannel Workflows. Engage and increase retention and LTV, create your own gamification and reward programs, go beyond transactions in creating your Loyalty program, use data about customer behavior, use data from Loyalty program in advanced omnichannel workflows, and analyze the effectiveness of a Loyalty program.

Learn more

Loyalty program

November 2020

01-11-2020
New Feature
Automation Processes

Search Engine Turbocharger

Search Engine Turbocharger allows you to improve the search results of your online store, providing answers that perfectly match all queries, thanks to the use of advanced NLP technology and a set of interrelated computational techniques that, through mutual cooperation, allow you to adjust the results to the user's intentions. Enrich the returned results from searches with product recommendations based on AI mechanisms and evaluate the effectiveness of each presented result in order to optimize the mechanism's operation. Simplify the way you search for products with the unrivaled AI Voice Search module
that is hassle-free and easy to implement.
Search Engine Turbocharger

October 2020

01-10-2020
New Feature
Command Center

Command Center

Command Center is the new UI standard for managing KPI-oriented multi-channel, multi-functional and multi-tasking marketing processes. It gives a centralized view of all marketing processes and solutions aimed at achieving specific goals. Move from ad hoc activities and one-off, separated campaigns to creating comprehensive, achievement-oriented processes by using all available tools and communication channels. Use the advanced calendar to easily plan and supervise all your marketing activities.
Command Center
01-10-2020
New Feature
CDP & Segmentation

Dashboard CDP

The CDP dashboard is an analytical panel that enables an in-depth analysis of the contact database, segmentation, and conversion funnels. Use the data from the eCommerce funnel to view the current transactional activity of your contacts and assess their sales potential, monitor the progress of transferring leads between different stages in the sales funnels Thanks to the CDP Dashboard, you will compare how your contact base changes over time and analyze how you can improve the strategy of acquiring new potential customers.
Dashboard CDP
01-10-2020
New Feature
Other

Integration with Google Ads and Adform

Integrate with Google Ads and Adform and use your customers' behavioral and transactional data stored in their 360º profiles to create and manage ad audiences in both these platforms. Carry out remarketing or win-back campaigns for individual customers who visited your website and met the conditions specified in Workflow and Automation Rules. You can now supplement your multi-channel communication strategy with additional channels, to deliver personalized offers at different stages of the customer lifecycle.
Integration with Google Ads and Adform
01-10-2020
New Feature
Lead Generation

Custom Modal Designer

This advanced wizard allows you to display pop-ups with special offers to selected groups of customers based on their behavior on the website and CDP data. Control where, when, to whom, and what offer is to be displayed. Get more potential customers thanks to attractive forms displayed at the right moment. Take advantage of the extensive customization options, such as creating pop-ups with the use of widgets, to create messages that perfectly match
the appearance of the website, on both desktop and mobile devices.
Custom Modal Designer

September 2020

01-09-2020
New Feature
Email Marketing

Conditional Content in email

Conditional Content enables adjusting parts of your emails to perfectly fit the interest of diverse recipient groups of the same campaign. Simply define what user segments should
get different offers and information and increase your email marketing’s effectiveness.
Conditional Content in Email

August 2020

01-08-2020
New Feature
Live Chat

Live Chat 2.0 step three

The new wizard allows you to create chat windows perfectly matched to your website thanks to extensive customization capabilities. Personalize the chat welcome message and automate the window display depending on the currently displayed subpage.
Check and see yourself how interesting it can be to create new chat windows.
Live Chat 2.0 step three

June 2020

01-06-2020
New Feature
Email Marketing

Email Marketing Dashboard

The Email Marketing Dashboard presents detailed statistics of all your email campaigns. It gives you the opportunity to evaluate the engagement of contacts in your previous campaigns and to determine the best time to send another mailing. Measure revenues and analyze orders generated thanks to emails and newsletters sent from SALESmanago.
Use database status analytics, along with a complete list of unsubscribing reasons, to better manage your campaigns and improve their effectiveness.
Email Marketing Dashboard
01-06-2020
Improvement
CDP & Segmentation

Optimize working all mechanism based on contacts

Recently, we have been focused mostly on optimize all processes that include contact management. Enjoying looking at our customers' growing base of contacts we have made every effort to let our clients fastly make any actions with their contacts.

May 2020

01-05-2020
Improvement
Other

New version of our Copernicus Machine Learning & AI Recommendations System

We improved our Copernicus Machine Learning & AI recommendations system. Algorithms responsible for recommendation counting has been actualized and changed based on collected data. Now, using recommendations supported by Copernicus you can recommend products even better suited to the needs of its customers!
New version of our Copernicus Machine Learning & AI recommendations system
01-05-2020
New Feature
CDP & Segmentation

Deep behavioral profiling on the contact card

Deep Behavioral Profiling allows you to keep track not only of the list of products viewed by the user, but also the information about all the checked by him parameters and the details displayed about the product. Based on this, common features unique to each customer are selected, allowing the offer to be tailored exactly to their preferences. Now you can track each customer's interest in the products on your website. The module on the contact card shows the most popular products and the way the customer viewed them.
Deep behavioural profiling on the contactcard
01-05-2020
New Feature
Analytics

Prediction analysis dashboard

New advanced analysis panel presenting data on churn prediction and the probability of purchase for the whole contact database. The mechanism has been supported by AI algorithms, thanks to which you can precisely determine the state of your contact database and determine the best channel of communication with your customers, which brings the greatest profits. The dashboard is enriched with a detailed Customer Lifetime Value analysis of all customers.
Prediction analysisdashboard

April 2020

01-04-2020
New Feature
CDP & Segmentation

Predictive Analytics on the contact card

On each contact card, an advanced analysis panel has been implemented to predict the value of customers and the revenue that can be generated through the marketing activities. The mechanism has been supported by AI algorithms allowing us to predict the probability of making purchases of every single customer, as well as their churn probability. The analysis is enriched with information on the best communication channels for each individual customer.

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Predictive Analytics on the contactcard
01-04-2020
New Feature
Website Personalization

Social Proof widgetwizard

An easy-to-use Social Proof wizard for eCommerce that allows you to present information on your website showing the level of interest of other visitors in each single product.

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Social Proof widgetwizard
01-04-2020
New Feature
Website Personalization

Mechanism dedicated to creating your own Social Proof widgets on the website

In case you want to place a Social Proof widget on your website with your own design, you can use our mechanism to show your widgets on the website. This means you don't have to use our wizard to have the social proof widget on your website. Find out what methods you need to use.

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Mechanism dedicated to creating your own Social Proof widgets on the website
01-04-2020
New Feature
Lead Generation

Simple wizard to create pop-ups with graphics (without a form)

In order to meet the requirements, we have made creating beautiful pop-ups with formless graphics as easy as possible by providing a simple pop-up creator with graphics. In addition, the wizard contains a lot of interesting options such as creating different versions of pop-ups for desktop and mobile, or a different way of displaying depending on the display location.

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Simple wizard to create pop-ups with graphics (without a form)
01-04-2020
New Feature
Live Chat

Automatic Sales Chat Bot in Live Chat

One of the stages of Live Chat 2.0 development was to add the possibility to set up Automatic Sales Chat Bot in Live Chat on the website. Now you can, for example, recommend products to your customers automatically by displaying the products in the chat window. It's very easy to launch this feature and takes maximum 2 minutes!
Automatic Sales Chat Bot in Live Chat
01-04-2020
New Feature
Live Chat

First stage of Live Chat 2.0

Our Live Chat is changing for you to improve your daily communication with your clients. The first stage includes the improvement of creating new consultants, giving additional roles for consultants, grouping of the consultants, self-creation of the consultants' groups, management panel of the consultants and their groups, panel of conducted conversations and the possibility of exporting them. We have the next 2 the best and the most interesting stages to implement ;)
First stage of Live Chat 2.0
01-04-2020
Improvement
Automation Processes

Website Automation Rule in Automation Rules and Workflow

Customers who have an access to the Website Automation Rule module can now enrich its operation with all events and conditions that are available in the Automation Rules and Workflow. This allows you to display pop-ups for contacts from a specific segment.

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Website Automation Rule in Automation Rules and Workflow
01-04-2020
Improvement
Analytics

Revenue for individual analytics

We have enriched the analytics of each conducted campaign with information about the generated sales.
Revenue for individual analytics
01-04-2020
Improvement
Analytics

The new design of sent message analytics

We have refreshed the appearance of the sent e-mails' analytics to simplify the data interpretation of the conducted campaigns.
The new design of sent message analytics
01-04-2020
New Feature
Analytics

Prediction analytics - adding selectors to choose a contactgroup

From now on, you can easily conduct the campaigns for contacts that are, for example, most likely to make a purchase or have a low probability of churn.
Prediction analytics - adding selectors to choose a contactgroup
01-04-2020
New Feature
Mobile Marketing

Integration with the new SMS gateway - skebby.com

From now on our customers are also able to send SMS messages using the skebby.com gateway.
Integration with the new SMS gateway - skebby.com
01-04-2020
Improvement
Other

New version of our Copernicus Machine Learning & AI recommendations system

We improved our Copernicus Machine Learning & AI recommendations system. Algorithms responsible for recommendation counting has been actualized and changed based on collected data. Now, using recommendations supported by Copernicus you can recommend products even better suited to the needs of its customers!
Dynamiczne powiadomienia webpush

March 2020

01-03-2020
Improvement
Other

Development of product filtering in the product gallery

We have implemented an improvement in filtering and searching for products at a price in the product gallery. Now you can easily search for the products without price, with price or in any price range.
Development of product filtering in the product gallery
01-03-2020
Improvement
Mobile Marketing

Monitoring parameters in shortened links in SMS messages

While adding the links in sent SMS messages, you can apply our original link cutter, which automatically takes into account all the parameters allowing you to monitor your contacts while shortening the links.

February 2020

01-02-2020
Improvement
Web Push

Adding buttons to the Web Push and Rich Web Push notifications

We have expanded the Web Push and Rich Web Push wizard with the ability to add the buttons to notifications. Discover yourself the benefits of adding additional buttons to your notifications.

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Adding buttons to the Web Push and Rich Web Push notifications

January 2020

01-01-2020
Improvement
CDP & Segmentation

DynamicSegments

We have developed the Dynamic Segments by providing the possibility of giving an exact referral in sources: visits and transactions. This allows you to easily create a dynamic segment containing the contacts that made the purchase by entering your website directly from Facebook.

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DynamicSegments
01-01-2020
Improvement
Analytics

Adding SMS and Web Push to the Revenue Attribution Dashboards

We have added the additional sources of transactions such as SMS and Web Push to the Revenue Attribution Dashboards in the detailed sections on mass, sent from the Rules and sent from the Workflow. These sources are added to aggregate analytics as well as single tiles that you can use to create your own personalized business dashboards.

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Adding SMS and Web Push to the Revenue Attribution Dashboards
Roadmap

Supreme Mix of Zero- and First-Party Data Powered through Complete CDP Features Suite Is the New Rocket Fuel for Mid-size eCommerce with Enterprise Aspirations

2022 planned:

Improvements
New Features

Soon to be launched:

Improvements
New Features

Launched:

Improvements
New Features

New Features

Launched

Sales Generation Feature to bring more purchases in pure CPS model via integrated largest global ad networks

Use ad networks to reach people who have visited your site and left without making a purchase as well as users who have never visited your website identified as incremental lookalike audiences through machine learning. Automatically deliver perfectly tailored ads, enhanced with psychological modeling, to lookalike audiences with targeted campaigns and benefit from a success-based pricing model. Leverage CPS pricing model that adjusts for popular and discounted products.

Progress

100%

The new Mobile-First Drag & Drop Email Designer and the first with dedicated groundbreaking specially designed email conversion boosting widgets

Create a memorable Customer Experience with the upgraded mobile channel-focused Email Designer. Make beautiful messages with a message wizard that gives you the ability to adjust the elements to be properly displayed for mobile users. Create and customize global styles to use in all your templates. Make your messages memorable by adding some noticeable elements, like sound and leverage rich widgets like a timer, social proof, and other eCommerce specific features.

Progress

30%

Meta Segmentation allowing to target the best segments and grow Customer Lifetime Value

Redefine the way of classifying and targeting contacts with state-of-the-art segmentation, that has it all. The redesigned segmentation merges all the methods used by the system so far into one unified structure, both to improve the UX and usability. It allows for dividing contact base according to data from CDP (including basic information, tags, details, transactions, and visits), Email Marketing, Mobile Marketing, Web Push module, and so on.

Progress

7%

Zero-party data collecting Surveys to build even more loyalty with customers

Update your CDP suite of features with yet another customer-friendly way to collect zero-party data. Revolutionize progressive forms with survey features to get to know your audience even better. Bet on consent-based marketing. Build strong relationships with consumers, create more and more accurate customer profiles, and send them only relevant recommendations to increase their Customer Experience. This way, you can lower churn rates and enjoy better in-store revenue.

Progress

15%

Hyper customized Product Recommendations to increase average order size

Explore recommendation mechanisms beyond what the tools on the market have been able to do so far. Harness advanced AI and machine learning capabilities and explore new product recommendation scenarios. Unleash your creativity and design your own recommendation mechanisms. Analyze the effects and choose the most effective scenarios for your recipients to increase the value of each transaction and improve customer lifetime value.

Progress

0%

Best-of-breed Product Recommendation Panel granting a better grip on your marketing dollars

Discover the Recommendation Panel that introduces even more advanced recommendation mechanisms, including more scenarios based on AI and various prediction models. Measure the performance of the recommendations used in the store. Discover how much sales is generated by each scenario and get suggestions on what to modify in order to achieve even better results. Dive into advanced recommendation analysis to determine which recommendation-related actions (like scenarios located in specific places, or using specific media) will bring the best effects.

Progress

0%
Soon to be launched

Seamless BigCommerce Store Integration to lower customer churn while increasing revenue

Take your BigCommerce store to a whole new level with a simple and fast platform integration with SALESmanago CDP & Marketing Automation. Improve in-store omnichannel marketing by leveraging the full potential of a 360° customer view complemented by data from multiple sources. Enhance your strategy with zero-party data and win customer loyalty with a full suite of features designed to increase eCommerce revenue. Surprise your customers with great recommendations, personalized messages and build a top-tier, consistent buying experience across all channels.

Progress

90%
Soon to be launched

Real-Time Product Data Synchronization delivering meaningful recommendations that sell

Learn the modern, high-speed and ultra smooth way to upload product data in a system that works in near real-time. Harness the possibilities of the perfect system with even more accurate shopping analytics and the most accurate segmentation based on shopping behavior on the market. Easily and quickly upload updated product data into the system and show hyper personalized recommendations of only those products the customer can buy at the time.

Progress

80%

Improvements

Launched

Integration Center connecting the tools you already use to power-up sales

Power SALESmanago with data from the tools you already use and maximize your productivity through seamless integrations. Leverage a center that streamlines the process of integration while greatly reducing the complexity and work needed to understand the potential of integration. The feature includes a modern library of tools available for integrations.

Progress

100%

Next Gen Transactional API addressing the new and future challenges of eCommerce businesses

Fuel your CDP with more granular data about transactions through a super-detailed API for transferring both eCommerce and the offline channel data. The key feature is a collection of multiple types of data, allowing for one-of-a-kind analysis of real-time data. Fill your database with the most relevant information using plugin and API integrations. Use segmentation-ready data for in-depth financial analysis to make more informed strategic business decisions.

Progress

0%
Launched

Multi-store account management for the easier multi-brand and cross-geography marketing execution

Use the most convenient, secure way to manage multiple accounts. Switch between multiple accounts without logging out. Spend less time jumping between private sessions and different browsers with a single login to our multiple account manager. Instead, focus more on productivity and finishing your tasks. Simply login to each account in the application, and access the content all in one place.

Progress

100%

Cutting-edge API that maximizes your tools and enables outstanding marketing ROI

Outrun your competition using the groundbreaking Frontend API, allowing us to enhance our suite of supported technologies used for integration. Not only will it allow you to integrate from SaaS eCommerce platforms in no-time, but it will also let us handle all the integrations for you. With such a great feature come even greater possibilities, letting us transfer cart events collected in a completely new way and thus enrich both marketing actions and analytics.

Progress

10%

Multi-language feature completing personalization suite that keeps customers interested

Positively surprise your audience. Address them in the way that is most comfortable for them. Extend zero- and first-party database segmentation and stretch your personalization toolbox even more and use their preferred language. The multi-language solution allows you to add the information about the language used by the consumer on the contact card to further personalize communication in various channels. Go beyond browser-based language adjustment to grant your customers full language personalization in all messaging channels, including Email, Web Push and Text(SMS).

Progress

15%

Market-driven Time Zone-Based Delivery increasing email open rates to boost conversion

Get more in sync with your contacts to send them meaningful messages at the best time possible. Keep the good practices of adjusting sending time to your contact’s activity and leverage the identification of each contact's time zone. Translate that data into customizable messaging that fits that time zone and meet your recipients halfway. Increase profits by proactively influencing message delivery at a time when each recipient is more likely to use their email, and to open your perfectly tailored message.

Progress

15%
Vision of SALESmanago

Intelligence

Gathering deep customer intelligence and making it actionable to provide tools for identifying the most efficient ways to allocate marketing resources.
65%

Innovation

Constantly delivering a state-of-the-art set of top martech tools for eCommerce via end-to-end platform to grant our clients a competitive advantage.
55%

Intimacy

Ethically collected zero-party data to help marketers build owned relationships with their customers and deliver a 1-to-1 commerce experience.
60%
300 employees support 3000+ midsize and enterprise customers worldwide
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Marketing Automation Platform