Krakow (with some remote working flexibility)

Company Overview

Every day SALESmanago helps hundreds of the world’s most recognizable brands, such as Starbucks, BMW, Crocs, New Balance, and Victoria’s Secret, as well as many smaller organizations to connect with their customers. In fact, our leading Customer Engagement Platform is used by 2000+ midmarket and enterprise clients in more than 50 countries, helping people all over the world to benefit from a better, more personal consumer experience.

Based in Kraków, Poland, but expanding rapidly internationally - SALESmanago employs over 350 highly talented marketing, sales, consulting, data science, and R&D professionals. Our Company is growing revenue at 40% annually and is the European technology leader in digital customer engagement.

Responsibilities

• Provide answers to customers by identifying problems; researching answers; guiding customers through corrective steps through the support forums and support tickets/email,
• Identify/debug conflicts with other themes or plugins,
• Escalates issues to senior support staff and engineering as needed,
• Improves customer resources by writing and maintaining documentation,
• Improves performance and efficiencies by identifying problems; recommending changes,
• Help test code changes, new features, and release software updates

Requirements

• Experience working with e-commerce platforms like Magento, PrestaShop,
• Knowledge in reading, writing, and editing PHP, HTML, CSS,
• Knowledge of web application testing and debugging methods,
• The ability to analytically approach problems,
• Ability to use Git for tracking changes in the source code, cloning repositories, changing branches, testing branches, performing code reviews, etc
• The ability to analytically approach problems
• Excellent written and verbal communication skills in English (B2/C1)

What we offer

• The opportunity to make a career in a fast-growing, international-expanding company
• Gain a unique position on your resume that will enhance your professional profile permanently
• Work in a dynamic environment where you will grow and achieve the highest level of personal performance
• The opportunity to work with an amazing People Team within an amazing Company
• A specially designed training cycle that will provide you with the knowledge you need to perform your job effectively as we grow our recruitment team
• Daily challenges that will allow you to learn more and develop new skills

If you are interested, please apply via the apply button

Krakow (with some remote working flexibility)

Company Overview

Every day SALESmanago helps hundreds of the world’s most recognizable brands, such as Starbucks, BMW, Crocs, New Balance, and Victoria’s Secret, as well as many smaller organizations to connect with their customers. In fact, our leading Customer Engagement Platform is used by 2000+ midmarket and enterprise clients in more than 50 countries, helping people all over the world to benefit from a better, more personal consumer experience.

Based in Kraków, Poland, but expanding rapidly internationally - SALESmanago employs over 350 highly talented marketing, sales, consulting, data science, and R&D professionals. Our Company is growing revenue at 40% annually and is the European technology leader in digital customer engagement.

Responsibilities

• Establishing the environments and tools required to prevent and detect software defects,
• Establishing quality standards and procedures to be employed throughout software development projects,
• Creating and growing QA and Test teams through hiring and training,
• Removing obstacles that impede quality assurance and test progress,
• Delivering reports to stakeholders who need to make informed decisions about software quality,
• Assisting with go/no-go release decisions,
• Monitoring and assessing QA and Test team performance

Requirements

• Minimum 5 years of experience in performing manual/automated testing,
• Minimum 3 years of experience leading QA teams,
• Advanced working knowledge of QA processes and methodologies; expertise in test planning, test case management, code coverage and defect analysis,
• Experience in working in an Agile environment,
• Excellent communicator, feedback giver, and a humble leader/mentor,
• Ability to develop solutions to solve challenges,
• Good knowledge of JIRA/Confluence,
• Excellent numerical skills and understanding of data analysis/statistical methods,
• Good knowledge of MS Office and databases,
• Great attention to detail and a results driven approach,
• Excellent organizational and leadership abilities,
• Reliable and Trustworthy,
• Experience with Python, Java & SQL,
• Excellent written and verbal communication skills in English (B2/C1)

What we offer

• The opportunity to make a career in a fast-growing, international-expanding company
• Gain a unique position on your resume that will enhance your professional profile permanently
• Work in a dynamic environment where you will grow and achieve the highest level of personal performance
• The opportunity to work with an amazing People Team within an amazing Company
• A specially designed training cycle that will provide you with the knowledge you need to perform your job effectively as we grow our recruitment team
• Daily challenges that will allow you to learn more and develop new skills

If you are interested, please apply via the apply button

Location

Krakow (with some remote working flexibility)

Role Overview

To accelerate our growth and become the global leader in our market, we are expanding our Legal Team - resulting in the new role of Junior Lawyer This is an exciting opportunity to join a fast-growing SaaS company to help scale our Sales organization. As a Junior Lawyer, you will be responsible for gathering and analyzing information, developing and communicating recommendations, preparing and analyzing contracts and procedural documents. You will also represent the Company in court proceedings with the support of an experienced lawyer. In this role, you will work in collaboration with others in the Legal Team to complete daily tasks and offer support. As an associate, you will ensure that a client's needs are met, you will interact effectively with customers and team members daily, and you will be serving as the first point of contact between the Company and the stakeholder.

About You

You are a creative thinker, problem solver, with great listening and communication skills, and empathetic with strong emotional intelligence. Will be comfortable with collaboration and teamwork, and able to adapt to a variety of tasks and work settings. You will be excited and highly motivated at the prospect of playing a critical role within one of Europe’s fast-growing, eCommerce companies and helping our company to realize our ambition and become Poland’s next SaaS unicorn. Our ideal candidate will have a hunger for self-development and an eagerness for learning.

Responsibilities:

• Preparation of responses to letters from state bodies
• Coordinating work with internal departments of the Company
• Assisting in the preparation of lawsuits, pleadings
• Handling of correspondence
• Supporting the legal department and legal advisors in ongoing projects
• Participation in the implementation of ongoing consulting projects
• Interpretation of laws; drafting of contracts, opinions, letters, applications, statutes
• Advising on civil, commercial, and labor law
• Direct contact with clients, courts, and tax administration authorities

Requirements:

• Started 1st / 2nd year of attorney at law / advocate traineeship
• Experience of 2-3 years in providing legal services to businesses, with a focus on litigation, corporate law, contract law, and labor law
• Must be able to multitask effectively and manage time-sensitive documents in a fast-paced environment
• Knowledge of MS Office packages (MS Word, MS Excel, MS Outlook)
• Focus on building positive relationships with customers, providing substantive support, and seeking solutions in customer relations
• Ability to cooperate in a team environment
• Ability to think analytically and formulate thoughts in a clear and factual manner in speech and writing
• Communicativeness and ease in establishing contacts
• Openness to people and new challenges, commitment, and meticulousness
• Ability to formulate synthetic, concrete opinions and a practical approach to problem-solving
• Fluency in English (C1/C2)

We offer:

• The opportunity to make a career in a fast-growing, international-expanding company
• Gain a unique position on your resume that will enhance your professional profile permanently
• Work in a dynamic environment where you will grow and achieve the highest level of personal performance
• The opportunity to work with an amazing People Team within an amazing Company
• A specially designed training cycle that will provide you with the knowledge you need to perform your job effectively as we grow our recruitment team
• Daily challenges that will allow you to learn more and develop new skills
• The opportunity to work in a young, dynamic Legal Team, with the support of senior lawyers

Key Takeaways

Role: A unique opportunity for a Junior Lawyer to join SALESmanago at the exciting moment of rapid growth acceleration

Package: Competitive salary and benefits

If you are interested, please apply via the apply button

Location

Krakow (with some remote working flexibility)

Role Overview

To accelerate our growth and become the global leader in our market, we are expanding our Administration Team - resulting in the role of Data Protection Officer. This is an exciting opportunity to join a fast-growing SaaS company to help scale our Sales organization. As a Data Protection Officer, you will be responsible for supporting the Company in ensuring the compliance of personal data processing including monitoring compliance with data protection regulations and the Company's policies and procedures in the field of personal data protection. In this role, you will serve as the main point of contact between the Company and the relevant data protection authorities and data subjects.

About You

You have knowledge of GDPR and you know how to help improve our management of potentially sensitive information, carry out regular internal security audits, and act as the main point of contact between SALESmanago and the data protection authorities. You will be excited and highly motivated at the prospect of playing a critical role within one of Europe’s fast-growing, eCommerce companies and helping our company to realize our ambition and become Poland’s next SaaS unicorn. Our ideal candidate will have excellent organizational, communication, and management skills, and also the ability to lead training sessions and workshops with members of staff. You’ll often be asked to work independently in this role, but also to communicate with all relevant employees as you promote a culture of data protection compliance within the organization.

Responsibilities:

• Act as the primary point of contact within the organization for members of staff, regulators, data subjects, and any relevant public bodies on issues related to data protections
• Ensure the Company’s policy is in accordance with the General Data Protection Regulation (GDPR) and codes of practice
• Evaluate the existing data protection framework and identify areas of non or partial compliance and rectify any issues
• Devise training plans and provide data protection advice and support for members of staff
• Inform and advise the Company acting as a data controller or data processor on all matters related to data protection
• Promote a culture of data protection compliance across all units of the organization
• Prepare and update internal procedures regarding personal data protection
• Maintain and update the register of processing activities and the register of categories of processing activities
• Monitor changes in the personal data protection law as well as recommendations and guidelines of the supervisory authorities, and inform the Management Board of the Company and the Company's employees about such changes and guidelines

Requirements:

• Minimum of three years experience working in data protection compliance, in particular as a data protection officer or as a deputy data protection officer
• Expertise in European data protection laws and practices including an in-depth understanding of the GDPR and guidelines from the competent supervisory authorities
• Experience within a legal, audit, and/or risk function department, legal training would be an asset
• Strong project management skills
• Ability to work well under pressure and manage sensitive and confidential information
• Great interpersonal skills and ability to work well both independently and as part of a team
• Pro-business approach
• Fluency in English (B2/C1)

We offer:

• The opportunity to make a career in a fast-growing, international-expanding company
• Gain a unique position on your resume that will enhance your professional profile permanently
• Work in a dynamic environment where you will grow and achieve the highest level of personal performance
• The opportunity to work with an amazing People Team within an amazing Company
• A specially designed training cycle that will provide you with the knowledge you need to perform your job effectively as we grow our recruitment team
• Daily challenges that will allow you to learn more and develop new skills

Key Takeaways

Role: A unique opportunity for a Data Protection Officer to join SALESmanago at the exciting moment of rapid growth acceleration

Package: Competitive salary and benefits

If you are interested, please apply via the apply button