April 16, 2026
Conversational AI in Ecommerce: Could Your Chatbot Become Your Most Profitable Sales Channel?
When I think about it, eCommerce hasn't really changed its fundamental UX in ten years. A customer lands on a homepage. Clicks into a category. Scrolls through a grid of products. Adds something to a cart. Checks out. Maybe.It's a catalogue model. A very fast, very pretty, very data gathery digital catalogue, sure. But a catalogue is still a catalogu...
April 10, 2026
10 Marketing Automation Workflows Every E-commerce Store Needs
Eighteen billion dollars. That's how much revenue eCommerce stores lose to abandoned carts annually. Not "potential revenue if everything went perfectly." Actual money left on the table because nobody followed up.Marketing automation recovers that revenue whil...
April 3, 2026
Website Personalisation: Guide to 1-to-1 Experiences at Scale
Your eCommerce store shows the same homepage to everyone. A first-time visitor sees the identical hero banner as a returning customer who's bought three times this month. Someone browsing on mobile during lunch gets the same product grid as a person shopping from a laptop at midnight.You're leaving money on the table.
March 19, 2026
Why AI in eCommerce Is an Infrastructure Problem First
I've spent a lot of time over the past few years in conversations about AI. With boards, with investors, with commercial teams. The question is almost always the same: “When are we going to have AI doing this for us?”My answer is always the same too: sooner than you think, but not in the way you’re imagining.
![The Preppy Revival - Mar[ch]Tech Trends](/assets/images/blog/pages/hero/march-preppy-eng-26.png)
March 17, 2026
The Preppy Revival - Mar[ch]Tech Trends
Being real for a second: looking at your MarTech stack right now probably feels a lot like staring into your wardrobe at the start of a new season. It’s stuffed full of 2024’s "fast-fashion" tools, outdated metrics, and aggressive conversion tactics that simply don’t fit the 2026 consumer
March 13, 2026
The Growth Hacking Series: Stop Customer Churn With AI Crystal Ball
In the growth game, we spend a ridiculous amount of energy flirting with strangers. We obsess over the "new acquisition" hunt, yet often treat our existing customers as static assets. As long as they don’t hit "Unsubscribe," we assume they are fine.