November 20, 2025
Personalisation is essential for eCommerce success, yet a quarter of marketers are missing Black Friday opportunities
New SALESmanago research reveals that 27% of marketers struggle with personalising offers during Black Friday, even though 99% see it as key to eCommerce successExecution is also a challenge for them, with almost half (47%) time-poor or “just about coping”
November 13, 2025
SALESmanago appoints Phil Draper as CEO to spearhead martech innovation and global growth
Draper will further strengthen SALESmanago’s AI capabilities & mission to help brands create seamless, data-driven customer experiences at scaleHe joins having spent over a decade at DotDigital, holding positions including CMO and General Manager EMEA
October 28, 2025
SALESmanago Launches AI-powered Lifecycle Engagement Platform to Tackle Fragmented Customer Journeys
SALESmanago has today announced the launch of a new unified, AI-powered Lifecycle Engagement Platform designed to address one of the biggest challenges for mid-market and eCommerce brands: fragmented customer journeys. By connecting marketing, sales, and customer service into a single intelligent ecos...
September 23, 2025
Marketers Confident in MarTech But Almost All Still Underutilise Key Features, Survey Reveals
New research from SALESmanago finds almost all (99%) marketers say there are capabilities in their martech stack that they’re not using, while the majority (62%) say they only use 50%-75% of available featuresNearly half of marketers (47%) feel time and capacity constraints leave them barely coping with their workloads, while just...
.jpg)
July 24, 2025
SALESmanago acquires Thulium from Spire Capital Partners to unify marketing and customer service for a seamless and personalised AI-powered eCommerce journey
SALESmanago sets the new standard for customer engagement by becoming the first platform to fully connect customer data, marketing automation, omnichannel communication, and customer serviceEuropean mid-market eCommerce brands can now fuel revenue growth by monetising customised interactions throughout the entire...
July 15, 2025
SALESmanago launches real-time marketing suite to cut campaign creation time from hours to minutes
Smarter, faster communication tools clear execution bottlenecks, embed conversational marketing, and unlock instant personalisation across every customer channel.