Salesmanago Blog | eCommerce Marketing, Automation & AI Insights

Stepping Into Success: Converse’s Journey to Enhanced Customer Engagement

Stepping Into Success: Converse’s Journey to Enhanced Customer Engagement

February 25, 2025

In today's fast-paced eCommerce landscape, achieving exceptional marketing ROI might seem like chasing a unicorn. Yet, Converse's online store, operated by Orbico, has cracked the code with a staggering 3,663% ROI on their marketing automation implementation. Through their partnership with SALESmanago's Customer Engagement Platform, they've transformed their digital marketing approach, achieving up to 850% higher click-through rates and 161% higher open rates for dynamic emails compared to traditional mass campaigns.

But the real story lies in how a company with nearly three decades of distribution experience adapted to the digital age, turning automated personalization into a powerful engine for growth. Discover the full scope of their remarkable transformation and detailed implementation strategies in the complete case study below.

Latest posts

Transforming Fashion Retail: Monnari's Growth Story
Read more
June 18, 2025

Transforming Fashion Retail: Monnari's Growth Story

Monnari, a distinguished Polish clothing brand with a 25-year tradition, is celebrated for its unique designs tailored specifically for Polish women. By blending tradition with modernity, Monnari offers timeless, versatile wardrobes while paying meticulous attention to design details. With a mission to serve its community, Monnari operates an extensive retail network...

Bringing Happiness Principles into Online Shopping
Read more
May 23, 2025

Bringing Happiness Principles into Online Shopping

We often talk about conversion rates, AOV, and CLV in the world of eCommerce. These metrics are undoubtedly important. But what if we shifted our focus slightly, drawing inspiration from a seemingly unrelated field … like the science of happiness?

#Growth Hack Series with Product Collections: Turning Customer Behaviour into Sales
Read more
May 23, 2025

#Growth Hack Series with Product Collections: Turning Customer Behaviour into Sales

Want to truly understand what makes your customers tick? Then get ready, because Product Collections is your new go-to tool. This feature gives you a direct line to your customers' interests, turning that knowledge into real sales. Unlock deep personalisation and drive revenue with smart, automated campaigns that react to genuine customer intent. Learn h...