Turn Customer Service Into a Marketing Powerhouse with Thulium


Webinar, 3rd of October 2025, 11:00 AM CEST

Join the webinar to:

  • Turn Customer Service Data into Marketing Gold: Discover how to leverage insights from support interactions to refine your messaging, improve product offerings, and personalise future campaigns.

  • Boost Your Customer Ratings & Reviews: See how AI-driven tools can help your support team provide faster, more empathetic, and more effective service, directly impacting your brand's reputation and customer satisfaction scores.

  • Improve CX To Drive Conversions: Learn how a unified platform for all customer communication—from live chat and social media to phone and email—creates a seamless experience that reduces friction and shortens the sales cycle.

  • Monetise Every Customer Touchpoint: Find out how integrating Thulium with a marketing automation platform like SALESmanago creates a hyper-personalised ecosystem where every interaction, from the first ad click to the post-purchase support ticket, is optimised for long-term customer value.

PS: Don’t forget to bring your colleagues from Customer Service to the webinar so they can learn everything at first hand.

Greg Landon

Hosted by Greg Landon,
VP of Marketing
at SALESmanago

Hosted by Paweł Mizgalski,
Account Executive
at Thulium

By submitting this form and clicking the button above, you consent to marketing activities provided by Benhauer (dba SALESmanago) - the Data Controller of your personal data. We may send you emails or make phone calls. The rules for processing data are described here

Why is it worth participating?


Is your customer service a cost centre or a conversion engine?

Digital marketers know that a poor customer experience (CX) can derail even the best campaigns. A single negative review, a frustrating support interaction, or a slow response can tank your brand reputation and erode customer lifetime value (CLV). On the flip side, a seamless, personalised support experience can be a powerful driver for repeat purchases, loyalty, and organic growth.

Join our webinar to learn how Thulium, an intelligent, AI-powered contact center system, transforms customer service from a reactive function into a proactive marketing asset.

This isn't just about efficiency; it's about revenue. This webinar will show you how to leverage exceptional customer service as a competitive advantage that directly impacts your bottom line.

Stop just fixing problems—build relationships that drive sales.