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SALESmanago Product Hub

Product Updates

We are reframing Customer Data Platform

and Marketing Automation product categories

while inventing new solutions for eCommerce.

We are reframing Customer Data Platform and Marketing Automation product categories while inventing new solutions for eCommerce.

August 2023

17 Aug 2023

Other Web Element Display Engine

IMPROVEMENT

Enjoy improved user experience on your website! The SALESmanago Monitoring Code has been upgraded with the Web Element Display Engine, which is responsible for displaying elements such as Live Chat, pop-ups, contact forms, the Social Proof Widget, and Recommendation Frames on your website. The loading time for these and other components has been reduced by 50%, while the average RPS (requests per second) has surged from 80 to 1500. This will translate into enhanced user experience and elevated website ratings.

09 Aug 2023

CDP & Segmentation Filtering Contacts by marketing status with a time range selector

IMPROVEMENT

Filter Contacts even more precisely and benefit from increased personalization capabilities! Now you can select Contacts who opted in or out (for Email Marketing or Mobile Marketing) within a specific time range.

09 August 2023

Email Marketing Email Design Studio enhancements

IMPROVEMENT

Strengthen your brand identity and create more interactive emails! The Email Design Studio has seen a range of improvements, most notably the addition of a new feature: Custom Fonts, which allows you to use non-standard fonts in your messages. Furthermore, we have introduced the capability to use images as section backgrounds; to save multiple sections as one element in the Library; and to attach a link to the Countdown timer.

July 2023

26 July 2023

Email Marketing Performance improvement: Best Sending Time optimization

IMPROVEMENT

Enjoy accelerated email processing! SALESmanago has optimized the Best-Sending-Time mechanism for dispatching emails based on Contacts’ activity (email opens and click-throughs). Preliminary tests indicate that the sending process has been accelerated 30 times!

12 July 2023

Automation Processes New Condition: Contact has email address with specific domain

IMPROVEMENT

Refine your Automation Processes with a new Condition: Contact has email address with specific domain. Enhance your filtering and targeting capabilities and send messages tailored to the peculiarities of different email clients.

12 July 2023

CDP & Segmentation Advanced Contact selection based on transactions & other External Events

IMPROVEMENT

Enjoy comprehensive capabilities for filtering Contacts based on transactions and other External Events. Now you can select Contacts based on all External Event data fields, such as Date, Value, and Products.

June 2023

28 June 2023

Automation Processes Unified Workflow Console

NEW FEATURE

Streamline your marketing processes, increase sales, and drive revenue growth with SALESmanago’s new Workflow creator. Effortlessly engage customers with personalized messages, targeted offers, and automated follow-ups. Increase conversions through cart abandonment recovery and cross-selling opportunities. Maximize customer loyalty with effective program management. Experience the power of automation integrated with CDP to unlock your eCommerce potential.

27 June 2023

Email Marketing Countdown widget for the Email Design Studio

IMPROVEMENT

Introducing a new Email Design Studio widget: the Countdown! Make your emails even more interesting. Create a sense of urgency or expectation among your audience and expand your personalization capabilities with the dynamic countdown option.

May 2023

25 May 2023

Email Marketing TikTok integration for the Email Design Studio

IMPROVEMENT

Now the Email Design Studio has been enhanced with the option to include a TikTok thumbnail in your emails. Make the most of SALESmanago’s new email creator and effectively engage your audience with video content.

10 May 2023

Email Marketing Template Library for the Email Design Studio

IMPROVEMENT

SALESmanago’s new email creator, the Email Design Studio, now offers a catalog of ready-made email templates that can help you save time and effort. Just select a template and fill it with your own content. The templates can be freely modified to suit your individual needs. Get inspired – and enjoy a quicker start with the Email Design Studio.

April 2023

26 Apr 2023

Settings Enhanced platform security

IMPROVEMENT

To ensure a more secure platform and prevent unintended modifications, we have implemented a change to lock the ability to edit the account owner's email address from the user interface level. This change eliminates integration problems and enhances platform safety. For any necessary modifications, please contact our Customer Service.

26 Apr 2023

Email Marketing Gmail snippets for email display

IMPROVEMENT

Introducing head section customization! Enhance your emails with custom scripts in the head section. Access over 20 Gmail snippets and enjoy full customization capabilities. Elevate your email campaigns with personalized and interactive content. Check it now and start building engaging email experiences.

12 Apr 2023

Mobile Marketing Optimized Statistics

IMPROVEMENT

Introducing Optimized Statistics Loading in Mobile Marketing! Experience super-fast statistics generation, reduced from 3 minutes to just 34 milliseconds. Enjoy improved performance and a smoother user experience. Real-time performance checks for SMS campaigns sent within the last hour. Delight in faster insights and happier customers.

12 Apr 2023

AI Studio AI Studio Images

NEW FEATURE

Introducing AI Studio Images! Generate endless image variations with DALL-E 2 integration. Streamline image generation, say goodbye to manual editing, and create stunning visuals effortlessly. Generate color palettes for professional, coherent designs. Save time and focus on your business while AI Studio Images takes care of captivating visuals.

March 2023

29 Mar 2023

CDP & Segmentation Optimized Contact counting

IMPROVEMENT

Experience 10x faster Contact processing when segmenting your database. All 13 advanced filters now work smoothly without timeouts. Enjoy streamlined segmentation and efficient contact management. Maximize productivity with SALESmanago's improved speed and reliability.

29 Mar 2023

AI Studio AI Studio: Interactive scenarios

IMPROVEMENT

AI Studio now offers interactive scenarios with two new tools: Rate my email and Suggest a headline. SALESmanago is becoming an even more AI-driven platform, meeting market demands. Enjoy the ability to effortlessly suggest subject lines and receive general tips for email improvement. Enhance your email marketing with AI-powered insights.

16 Mar 2023

Live Chat Enhanced product selection in Live Chat

IMPROVEMENT

Now you can select products from different Catalogs or Feeds, expanding your options for personalized recommendations. Empower your agents with diverse product choices and elevate your Live Chat experience. Engage customers with the perfect products across multiple sources.

16 Mar 2023

Email Marketing More recommendation scenarios in Email Design Studio

IMPROVEMENT

Introducing Enhanced Recommendation Scenarios in Email Design Studio! Expand your options with AI-powered recommendations: Collaborative Filtering, Most frequently visited together, Most frequently bought together, Mixed Statistics with Weight, and Most frequently bought after visiting other. Use the same powerful scenarios as in Workflows/Automation Rules for personalized email campaigns. Elevate your marketing efforts today!

01 Mar 2023

Mobile Marketing Mobile Marketing Migration

IMPROVEMENT

We've been giving our customers two versions of Mobile Marketing module for a long time, but now it's time to retire the old one and switch to the new version. This way, we can make sure users get the maximum benefits out of the new module, plus new features that weren't available before.

01 Mar 2023

API Frontend SDK

NEW FEATURE

At SALESmanago, we make data transfer easy! It doesn't matter if you're importing Contacts, using Contact Cards, taking advantage of our ready-made integrations, or accessing our Backend API – we've got you covered. Unleash the power of SALESmanago and make data transfer a breeze!

February 2023

22 Feb 2023

Email Marketing Email Design Studio

NEW FEATURE

Push the boundaries of where true engagement and customer intimacy happen with the new Email Design Studio for eCommerce. Get more conversions and collect Zero-Party Data using this unique mobile-first, state-of-the-art email designer.

15 Feb 2023

CDP & Segmentation TAG searcher

IMPROVEMENT

Ready for a much cleaner and easier-to-manage tag list? We've just implemented a restriction that requires tags to be at least 3 characters long. But don't worry, our search engine still takes into account shorter tags that were used before this new rule!

15 Feb 2023

CDP & Segmentation Contact Import Wizard

NEW FEATURE

Turn raw data into a fully functional contact database on your first attempt using error-proof guidance. Focus on proper onboarding to the platform and gain independence from IT.

08 Feb 2023

CDP & Segmentation Error prevention in Dictionary Details

IMPROVEMENT

Deleting dictionary details? Don't worry - we've got you covered! Whenever you remove something, we'll make sure to give you a heads up that any Automation Rules or Workflows using the detail may be impacted - so you can prevent any disruption to important processes.

08 Feb 2023

Email Marketing AI Studio

NEW FEATURE

Use the first Customer Engagement Platform offering an innovative email designer integrated with ChatGPT technology. With generative AI, you can create more engaging content and campaigns to increase customer intimacy.

January 2023

25 Jan 2023

Email Marketing Emergency Email Brake

IMPROVEMENT

Can't bear the thought of sending an incomplete email? With Emergency Email Brake, you don't have to worry about sending a foul message to your contacts - stop it in its tracks at the press of a button and make sure all the pieces are in place!

25 Jan 2023

Analytics Deleted Contacts will not be part of the count

IMPROVEMENT

Say goodbye to deleted contacts bogging down your dynamic segment calculations and predictive analytics! Plus, when you look at the eCommerce funnel, Contacts shopping activity analysis, and Unique buyers charts, you can be sure that the numbers you see are as accurate as can be!

18 Jan 2023

Automation Processes New insights on email interactions

IMPROVEMENT

Want to know how many people are actually engaging with your automated emails? We've got you covered - our data export now includes a column containing the number of unique openings and clicks for each contact! Keep track of your success like never before!

18 Jan 2023

CDP & Segmentation Makeover of Contact and External Event export

IMPROVEMENT

We've given the contacts and ext events export panel a fresh look to fit with the latest app version. Now, exports show up as an easy-to-follow list, so you won't miss a beat!

04 Jan 2023

Email Marketing Default email for double opt-in

IMPROVEMENT

Introducing a new add-on to double opt-in: now you can set a default email! Don't worry if a customer doesn't specify their preferred language: our default email setting will take care of it.

04 Jan 2023

Automation Processes New way to trigger Workflows and Automation Rules

IMPROVEMENT

Introducing a new way to activate workflows and rules - with just a simple email consent change on the contact card, you can get those workflows and rules up and running!

December 2022

21 Dec 2022

Live Chat Revamp of consultant evaluation filtering

IMPROVEMENT

Say goodbye to the noise! No more multiple rating types to sift through - now you can filter by one rating type, creating a much cleaner and simpler experience.

21 Dec 2022

Live Chat Form error prevention and new fonts

IMPROVEMENT

We've made it impossible to enter any prohibited characters into the Email section of the Live Chat form. Plus, we've added three new fonts to the Live Chat - Ubuntu, Inder, and Aleo - so customers can now spruce up their Live Chat conversations!

07 Dec 2022

Automation Processes Workflow Library with Workflow Generator

NEW FEATURE

Achieve your marketing goals with the only workflow library with Workflow Generator, made by e-commerce specialists working with brands like Starbucks, Lacoste, KFC, New Balance, and Victoria’s Secret.

07 Dec 2022

Analytics eCommerce Dashboard

NEW FEATURE

Maximize your marketing impact and become your CEO’s trusted revenue partner with the new eCommerce Dashboard. Bridge your e-commerce platform data and marketing data in real time. Identify hot areas at a glance and get a better grip on business activities.

07 Dec 2022

Personal Shopping Inbox Showcase discount price in Personal Shopping Inbox

IMPROVEMENT

Spark your customers' imaginations. Show them promotional prices next to the crossed-out regular price in the Personal Shopping Inbox. Increase conversions and speed up the purchase decision.

07 Dec 2022

Web Push Select time zone while sending web push and SMS

IMPROVEMENT

Match the bulk email's timing even better. Respect the recipient's time zone in both web push notifications and SMS. Send messages to reach recipients when they are active and increase the OR.

November 2022

16 Nov 2022

Other Smoother operation of multiple simultaneous processes

IMPROVEMENT

With major changes to the processing of contact management orders and the calculation of dynamic segments, we have significantly improved the engine's performance, even with multiple processes started at the same time. From now on, processes will be executed simultaneously.

October 2022

27 Oct 2022

Email Marketing Select time zone while sending mass mailing or A/B testing your emails

IMPROVEMENT

Match the bulk email's timing even better. Respect the recipient's time zone in both regular mailings and A/B testing. Send messages to reach recipient when active and increase the OR.

13 Oct 2022

Mobile Marketing Integration with SMS gateways: BulkGate

IMPROVEMENT

SALESmanago is an excellent tool for omnichannel communication… and that includes mobile marketing! Now you can operate the BulkGate gateways via SALESmanago. The list of SMS gateways integrated with our platform has just grown to over 70!

September 2022

29 Sept 2022

Other Copy workflows within Multi-Store Account Management

IMPROVEMENT

Streamline your work on multiple accounts. No more manually creating separate workflows on each account. From now on, you can easily transfer the structure between multi-store accounts.

15 Sept 2022

Email Marketing Refreshed view of email-sending screen

IMPROVEMENT

We tidied up the email-sending screen. This makes it much easier for you to add settings such as instant or scheduled sending. From now on, you'll go to edit the message with one click if you want to correct something before clicking send.

15 Sept 2022

Email Marketing Create your emails using FreeMarker

IMPROVEMENT

You no longer need to create FreeMarker emails based on an HTML template with the appropriate checkbox checked. Now you will find all the options for creating emails in SALESmanago in one convenient view, and you can easily choose the one you want to use.

August 2022

29 Aug 2022

CDP & Segmentation Improving procedures for upserting contacts

IMPROVEMENT

We have made it easier to make changes to the contact management mechanisms. From now on, when you delete a contact, it will be deleted immediately, without any delay. So if you want to add a new contact with the same email address immediately after cleaning the database, you will see a completely new contact in the list.

16 Aug 2022

Mobile Marketing Integrations with SMS gateways: Telia and OctaPush

IMPROVEMENT

SALESmanago is an excellent tool for omnichannel communication, as proven (again!) by our two latest integrations. Now you can operate the Telia and OctaPush gateways via SALESmanago. The list of SMS gateways integrated with our platform has just grown to 70!

Learn more
16 Aug 2022

Automation Processes Workflow – improved searching capabilities & autosave

IMPROVEMENT

The latest improvements have made Workflows even more user-friendly! From now on:

  • you can quickly find events, conditions and actions – due to the improved search engine that supports synonyms;
  • you can easily find an existing Workflow – just use the new, intelligent search engine;
  • you don’t need to worry about your work getting lost – thanks to the new autosave function. Now your activities are saved on an ongoing basis, allowing you to resume editing wherever you left off.
Learn more
02 Aug 2022

Mobile Marketing SALESmanago Mobile – integration with Flutter

NEW FEATURE

Do you have a mobile app created using the Flutter framework? Now you can integrate it with the SALESmanago platform! Enhance your analytics with data from your application and save time by handling notifications via SALESmanago.

Learn more

June 2022

06 June 2022

CDP & Segmentation Contact List Personalization

IMPROVEMENT

Now you can make your work easier by personalizing your List of Contacts. Display only that Contact information which is the most relevant to you.

06 June 2022

Live Chat Refreshed Live Chat Wizard

IMPROVEMENT

The Live Chat Wizard has undergone a profound metamorphosis! The new version, simplified and enriched with a bunch of functions, is much more user-friendly.

Learn more

May 2022

18 May 2022

API Product API

NEW FEATURE

Our new feature is an advanced alternative to XML feeds. Upload your product data through a system that works in near real-time. Run even more accurate shopping analyses and even better segmentation based on shopping behaviors. Upload your updated product data quickly and easily, and recommend only those products that are currently available.

11 May 2022

Other Integration with BaseLinker

NEW FEATURE

BaseLinker is a modern platform that allows you to manage sales in popular marketplaces such as Amazon, eBay, Google Shopping, Etsy, and Allegro. Our latest integration allows you to enrich Contact information with transactional data and create advanced segments based on transaction sources. Use data from marketplace platforms to create advanced omnichannel campaigns and display better recommendations.

Learn more

April 2022

13 Apr 2022

Other Integration with BigCommerce

NEW FEATURE

BigCommerce is a popular eCommerce platform that allows you to create and manage multiple storefronts within a special dashboard.

Learn more
12 Apr 2022

Automation Processes Workflows and Automation Rules – new consent status: "Not confirmed"

IMPROVEMENT

Contact management via SALESmanago has just become even easier as the number of marketing consent statuses used in Workflows and Automation Rules has been increased from two to three.
The new consent status – "Not confirmed" – is assigned if a contact has filled out a form but has not
given their consent. The new status is visible on the contact card and can be used in automation processes as a basis for personalized omnichannel communication.

Learn more
12 Apr 2022

Settings Integration Center

NEW FEATURE

Power your SALESmanago with data from already-implemented tools and maximize your productivity through seamless integrations. The Integration Center streamlines integration processes while greatly lightening the workload involved in exploiting the potential of particular integrations. The feature includes a modern library of integrable tools.

March 2022

21 Mar 2022

Social Media Sales Generation

NEW FEATURE

Use ad networks to reach people who have visited your site and left without making a purchase, as well as those who have never visited your website but are identified as lookalike audiences. Run targeted campaigns to automatically deliver perfectly matched ads enhanced with advanced AI algorithms.

20 Mar 2022

Other Integration with LiveChat Inc.

NEW FEATURE

Use chat data to automate your campaigns – our new integration with LiveChatInc allows you to send information about contacts and conversations to SALESmanago.

Learn more
14 Mar 2022

Lead Generation Advanced form widget in the Custom Modal Designer

IMPROVEMENT

The improved Custom Modal Designer widget allows the creation of advanced forms of a complex structure. Now you can divide your form into columns and decide what data fields each of them will contain.

Learn more
14 Mar 2022

Other Multi-store account management

NEW FEATURE

Switch between multiple accounts without logging out and access all content from one place. All you need to do is log in to each account within our application. Simple and convenient.

04 Mar 2022

Other Log in to SALESmanago with a Microsoft account

IMPROVEMENT

Spare yourself some time and effort: from now on, you can log in to SALESmanago not only via Google or LinkedIn, but also via your Microsoft account.

February 2022

18 Feb 2022

Automation Processes Deactivation of the Workflow processes with three scenarios

IMPROVEMENT

Deactivate campaigns in Workflow using one of the three scenarios that will help you plan your further activities. You can decide whether the system will complete the started processes, pause them until the restart, or move contacts to the final stage of the campaign.

Learn more
18 Feb 2022

Automation Processes A new event, condition, and action in Automation Rules

NEW FEATURE

From now on, you can use dictionary details to expand automation processes with the new event, condition, and action. This additional information from the Contact Card, based on date or number, lets you create more advanced and precise automated campaigns.

03 Feb 2022

Customer Preference Center Customer Preference Center

NEW FEATURE

Discover the needs and desires of your prospects and clients with the Customer Preference Center—an essential eCommerce tool that makes your customers feel like they’re being heard. Increase your sales and build a stronger, longer-lasting relation based on consent and mutual respect. Use it to collect zero-party data that is instantly actionable. Put it to good use building automated marketing processes as well as setting up fully personalized communication flow with these customers.

Learn more
03 Feb 2022

Live Chat Icon with a number of awaiting conversation in Live Chat

IMPROVEMENT

Improve the appearance of the Live Chat bubble on your website and set the icon with a number of pending conversations. Thanks to that, you will encourage a user to expand the chat window during the visit.

Learn more
03 Feb 2022

Analytics Pro tooltips for Revenue Attribution analytics

IMPROVEMENT

Business dashboards have been enriched with useful information about Revenue Attribution panels. Tooltips prepared by our specialists will make it easy to understand how all revenue is counted, and also help you analyze your campaigns in terms of increasing sales.

Learn more

January 2022

26 Jan 2022

API Sending information about consents (API)

IMPROVEMENT

As part of the two API methods for adding or modifying contacts (api/contact/batchupsert and api/contact/batchupsertv2), it is possible to send information about consents that will appear on the Contact Card.

Learn more
26 Jan 2022

Other New footer in the SALESmanago system

IMPROVEMENT

The refreshed look of the SALESmanago system has been enriched with a new footer, matching the style of the entire interface.

13 Jan 2022

Automation Processes Action “Send email after abandoned cart” to contacts with opt-out status

IMPROVEMENT

The improved action allows you to send a message after abandoned cart to contacts with opt-out status and remind about unfinished transaction. Please contact Customer Success to activate this option.

Learn more
13 Jan 2022

Lead Generation Adjusting settings to smartphone in Custom Modal Designer

IMPROVEMENT

After selecting the “computer and smartphone” option in Custom Modal Designer, you can edit the pop-up design and display details separately for desktop and mobile devices. It allows adjusting creations to your contacts even better.

Learn more
04 Jan 2022

Lead Generation Google Analytics in Pop-up with image

IMPROVEMENT

Now you can analyze interactions also in your Google Analytics account. Add tracking UTM parameters to the Pop-up with image wizard and start collecting additional data points.

Learn more
04 Jan 2022

Lead Generation Google Analytics in Custom Modal Designer

IMPROVEMENT

Now you can analyze interactions with created elements also in your Google Analytics account. Add tracking UTM parameters to the pop-ups created in Custom Modal Designer and start collecting additional data points.

Learn more
04 Jan 2022

API Improved Contact Activity method (API)

IMPROVEMENT

The improved API method of activity tracking (api/contact/recentActivity) now returns the same contact ID as it appears on Contact Card.

Learn more
04 Jan 2022

Automation Processes New option in the action “Send a push notification to a contact (SALESmanago Mobile)”

IMPROVEMENT

Automated SALESmanago Mobile Push notifications are enhanced with personalization capabilities. You can customize each message by using information pulled from a CDP Contact Card.

Learn more

December 2021

29 Dec 2021

Other New SALESmanago interface

NEW FEATURE

The SALESmanago redesigned interface uses an innovative approach to information architecture. The new menu with a convenient search box allows for quick and intuitive navigation through the system. Together with quick links, they give you access to 650+ features in maximally two clicks.

Learn more
13 Dec 2021

CDP & Segmentation New element of dynamic segments – “Visit”

NEW FEATURE

The new element of dynamic segments allows you to create contact groups based on visits information. Select the type of visit, specify its details or date to organize the customer base, and use it for automation processes.

Learn more
13 Dec 2021

Lead Generation Image size settings in Custom Modal Designer

IMPROVEMENT

The improved image widget allows you to modify the graphics by scaling and stretching. The ability to resize graphics gives you more creative space while making pop-ups.

Learn more
13 Dec 2021

Automation Processes AI recommendations in the action “Send dynamic email using a scenario”

IMPROVEMENT

From now on, in the action “Send dynamic email using a scenario”, you can choose one of five AI recommendation scenarios. This will allow you to find customers with a highly personalized, attention-grabbing offer.

Learn more
13 Dec 2021

Website Personalization Expanding display settings in Personal Shopping Inbox

IMPROVEMENT

With the “On every view”, “Every X views”, and “From X to Y views” display options in the Personal Shopping Inbox you can precisely define the frequency of communication with users visiting your website.

Learn more
01 Dec 2021

Lead Generation Extended analytics in Custom Modal Designer

IMPROVEMENT

In the analytics of the pop-ups made with the Custom Modal Designer, you can see the statistics for displayed, submitted, and clicked messages. Check the effectiveness of individual creations on an ongoing basis.

Learn more
01 Dec 2021

Lead Generation Refreshed preview in Custom Modal Designer

IMPROVEMENT

The refreshed preview not only allows you to use the wizard intuitively but also makes it easier to understand the individual elements of your pop-ups. Move, copy, and delete widgets or structures freely and control the project design at each stage.

Learn more

November 2021

17 Nov 2021

Automation Processes New options for the "Wait" element in Workflow

NEW FEATURE

Creating more advanced campaigns with new time defining options:

  • Wait until—with the possibility of choosing a specific date and time;
  • Wait for a specific day—with the possibility of choosing a specific day of the week or month with additional possibility of choosing the last day of the month (if option "day of month" is selected).
Learn more
17 Nov 2021

Mobile Marketing Mobile Marketing—integration with SMS gateway Libonet

NEW FEATURE

Enabling new SMS gateway integration. Libonet is a popular SMS service
provider in Lithuania.

Learn more
17 Nov 2021

CDP & Segmentation New action in Customer Segmentation Center

IMPROVEMENT

Running the rules and workflows for selected segments from the segments list in Customer Segmentation Center.

Learn more
17 Nov 2021

Personal Shopping Inbox Personal Shopping Inbox—additional display option

IMPROVEMENT

New checkbox in Personal Shopping Inbox—"After closing don't show again".

Learn more
17 Nov 2021

Command Center Command Center new SMS information

IMPROVEMENT

SMS sent from Rules and Workflow receive the name of the corresponding messages.

Learn more
17 Nov 2021

Lead Generation Expanded Express Form

IMPROVEMENT

Extending the Express Forms wizard by selecting which field is mandatory.

Learn more
17 Nov 2021

Live Chat Live Chat improvement

IMPROVEMENT

Simplified, refreshed, and advanced settings view in the last step.

Learn more
17 Nov 2021

Lead Generation New settings of the widget in Custom Modal Designer

IMPROVEMENT

Possibility of linking the button and adding more advanced settings in CMD.

Learn more
02 Nov 2021

Mobile Marketing Mobile Marketing improvements

IMPROVEMENT

Mobile Marketing Dashboard extended with information about clicks and a list of contacts who clicked on the message.
Information in the Contact Card about the openings and clicks of Mobile Marketing.

Learn more
02 Nov 2021

Automation Processes New event in Automation Rules and Workflow

NEW FEATURE

Preparing campaigns starting with the event "Contact has been added to SMS subscription."

Learn more

October 2021

30 Oct 2021

Automation Processes Workflow Library

NEW FEATURE

Workflow library contains around 20 predefined advanced and basic workflow templates that customers can use to create their own comprehensive, multi-channel campaigns. These templates were created by our best Marketing Automation Specialists. They used their knowledge and experience gained in cooperation with the best clients. Workflow Library is a great starting point for all our customers who want to begin
their marketing automation journey.

Learn more
29 Oct 2021

API API method for sending mass mobile notifications

IMPROVEMENT

Added an API method that allows you to send mass Web Push notifications to all users or to those who have been assigned specific tags through segmentation.

27 Oct 2021

Mobile Marketing Mobile Marketing—integration with sms gateway MTarget

NEW FEATURE

Enabling new SMS gateway integration. MTarget is developed gateway with an international presence through different activities in Europe and Africa


Learn more
26 Oct 2021

CDP & Segmentation Tags selection in the CDP dashboard

IMPROVEMENT

Choosing which tags appear on the "Tags with the most contacts" tab on CDP analytics dashboard.


Learn more
25 Oct 2021

Mobile Marketing Coupon value in the test SMS

IMPROVEMENT

Preview the value of the coupon not only for regular SMS sending but also for test SMS.

Learn more
25 Oct 2021

Lead Generation Custom Modal Designer - new preview option

IMPROVEMENT

Preview the size of the pop-up in CMD.

Learn more
25 Oct 2021

Lead Generation Changing the font in Custom Modal Designer

IMPROVEMENT

Changing a font type in the text input field after changing the font type in the widget with form.

Learn more
22 Oct 2021

Live Chat Number of conversations waiting for the chat in address bar

IMPROVEMENT

Users logged in to chat can see the number of pending conversations in the chat address bar.

Learn more
21 Oct 2021

Other Change of links’ colors in consents

IMPROVEMENT

Editing consent link color from the list of consents, Pop-up Express, and Custom Modal Design.

Learn more
20 Oct 2021

Lead Generation Refreshed interface in Lead Generation lists

NEW FEATURE

New, more clear and intuitive Lead Generation interface.

11 Oct 2021

Website Personalization Products price format options in recommendation frames

IMPROVEMENT

Choosing one of the three formats of displaying prices in the Recommendation Frames wizard:

  • XX;
  • XX.X;
  • XX, XX.
Learn more
11 Oct 2021

Web Push No preview of Web Push notifications

IMPROVEMENT

Removing an exemplary shipping domain from the preview of Web Push notifications, so that it does not suggest it is an external link.

Learn more
11 Oct 2021

Web Push Changing the sample texts in the Web Push notification wizard

IMPROVEMENT

Replacing default texts from the Web Push notification wizard into placeholders.

Learn more
11 Oct 2021

Web Push Right-align text in the Web Push consent form

IMPROVEMENT

Right-to-left text option in Web Push consent forms useful for text read from right to left.

Learn more
10 Oct 2021

API Expanding the contact/export/data API method.

IMPROVEMENT

Export of properties in API method contact/export/data.

01 Oct 2021

Social Media New Custom Audience creator

NEW FEATURE

We’ve developed changes in the Custom Audience Creator:

  • New forms
  • Standard contact selector
  • No opt-out url field
  • Withdrawal of possibility to create automation rules via creator

September 2021

28 Sept 2021

Analytics More specific data in the Revenue Analytics

IMPROVEMENT

Rounding off the displayed data on dashboards to two decimal places.

Learn more
28 Sept 2021

CDP & Segmentation Creating segments on the CDP Dashboard

IMPROVEMENT

Creating segments directly from the CDP dashboard, thanks to a special button.

Learn more
26 Sept 2021

Mobile Marketing Short links in WhatsApp

IMPROVEMENT

Possibility of using short link in a text message sent by WhatsApp.

Learn more
22 Sept 2021

CDP & Segmentation Additional option in the Dynamic Segment

IMPROVEMENT

Defining additional information about transactions in the Dynamic Segment.

Learn more
21 Sept 2021

Automation Processes Send a WhatsApp invitation via automation rules and workflows

IMPROVEMENT

Sending invitations to contacts via WhatsApp using Automation Rules or workflow by selecting the action "Send WhatsApp invitation."

Learn more
18 Sept 2021

Other Weekly business insights

NEW FEATURE

New option in the Reports section: news recommendation.
Possibility of subscribing to the weekly newsletter with business insights.

Learn more
17 Sept 2021

Automation Processes Time setting for email sending via automation rules and workflows

IMPROVEMENT

Setting the time when the email is to be sent via Automation Rules or Workflow.

Learn more
15 Sept 2021

Other Introducing support for monitoring websites and applications developed in SPA (Single Page Application) technology

IMPROVEMENT

Monitoring websites and applications created in SPA technology. It is particularly important due to the growing popularity of this technology and the
pressure on the convenience of mobile users.

Learn more
10 Sept 2021

CDP & Segmentation Filtering selected tags from a list

IMPROVEMENT

Selecting tags by first starring them and then arranging them; starred tags appear
at the top of the list.

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06 Sept 2021

Command Center Email preview in Command Center

IMPROVEMENT

Planned email preview directly in the calendar.

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01 Sept 2021

CDP & Segmentation Ask Google on contact card

IMPROVEMENT

Getting additional data about a contact with the "Ask Google" feature, that allows finding information about the contact in a Google search by clicking the name on the contact card.

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August 2021

30 Aug 2021

Website Personalization Extended Recommendation Frame

IMPROVEMENT

More options with the details in the Recommendation Box.

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30 Aug 2021

Lead Generation Pop-ups for opt-out in Custom Modal Designer

IMPROVEMENT

Displaying pop-ups for contacts who have opt-out status in CMD.

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19 Aug 2021

Other What's new section directly in SALESmanago

IMPROVEMENT

Displaying information about the changes, new events, webinars, blog entries,
etc., directly in the system.

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17 Aug 2021

Lead Generation Lead Generation Dashboard

NEW FEATURE

Analyze the growth of your contacts’ database and how your forms perform. Get access to all information about the best source of contact acquisition.
Compare which forms acquire the most valuable contacts. Improvement.

07 Aug 2021

Personal Shopping Inbox Personal Shopping Inbox

NEW FEATURE

Redefine the experience of your online store with One-to-One Messaging, Wish Lists, Special Offers, and Recommendations. As Econsultancy reminds us, 93% of companies saw a rise in conversion rates after implementing personalization. It’s little wonder then that companies are looking for different ways and cutting-edge technologies to deliver website content. Personal Shopping Inbox is an innovative solution that allows you to achieve the level of personalization and shopping experience in your online store that has never been seen before.

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July 2021

27 July 2021

Live Chat Linked text preview in Live Chat

IMPROVEMENT

Preview of a linked text fragment in a message sent via Live Chat.

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27 July 2021

Email Marketing Email Designer - text background color

IMPROVEMENT

Permanently selecting the preview color of the background
in the text field, doing away with the need to select it every time when editing text in Email Designer.

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20 July 2021

Web Push Adding an option on the list of Web Push notifications

IMPROVEMENT

Expanding and viewing all simultaneously sent Web Push notifications

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20 July 2021

Web Push Tracking Web Push notifications in Google Analytics

IMPROVEMENT

Possibility of adding your own GA parameters in Web Push notifications
for tracking in Google Analytics.

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20 July 2021

Email Marketing Opt-out link from SMS receiving.

IMPROVEMENT

Possibility of adding opt-out link from receiving SMSes in the SMS message.

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16 July 2021

Web Push Web Push Notifications 2.0

NEW FEATURE

Engage customers with Web Push Notifications 2.0: One to one, AI-rich content, no code, multi-language, and fully CDP driven. According to Gravitec, Push notifications can bring you an ROI of up to 2200% and increase your daily traffic by up to 25%. Web Push Notifications are fast, versatile, and dynamic and can extend the brand’s reach.

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09 July 2021

CDP & Segmentation No-code Hyper Segmentation

NEW FEATURE

AI, no-code Hyper Segmentation goes beyond traditional segmentation with real-time high propensity, churn customer identification and one click availability across all execution channels. As Campaign Monitor reminds us, segmented campaigns can lead to a 760% increase in revenue. What’s more, segmentation makes companies 130% more likely to research the motivations of their buyers and 60% more likely to understand their fears and challenges, which leads to exceeding companies’ lead generation and revenue goals.
Hyper Segmentation takes this game to a whole new level by adopting no-code, AI-driven solutions to bring even more marketing ROI.


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June 2021

15 June 2021

Website Personalization A new scenario in recommendation frames - display products of a given category

IMPROVEMENT

Extension of Recommendation Frames with a new scenario that allows
the displaying of products from the indicated category. This scenario supports the cross-selling mechanism
and allows to increase the value of shopping carts.

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15 June 2021

Other Refreshed login page

IMPROVEMENT

New design of the login screen. Extending the "What's new" section by dividing it into five categories to help find interesting news, information about events, and new
functionalities and improvements.

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May 2021

25 May 2021

Website Personalization Change in the advanced options for displaying Social Proof widgets

IMPROVEMENT

Possibility of displaying social proof on specific subpages.

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23 May 2021

Other AI-driven Marketing Insights

NEW FEATURE

AI-driven Marketing Insights that deliver data-driven actionable tips and insights for marketers which helps to accelerate ROI. According to Forrester, 74% of companies say they want to be “data driven,” but only 29% are actually successful in connecting analytics to action. It is a common myth that the effective use of MarTech requires cooperation with a data scientist. The same way that SALESmanago, as no-code and low-code, is possible to use without IT, we now make it possible to use MarTech without a data scientist. Use our data-based marketing insights as a new currency for your business.

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18 May 2021

Lead Generation Expanding the options for pop-up display

IMPROVEMENT

Displaying pop-ups of "every specified number of visits" and "in a selected visit interval" in the Pop-up Express and Custom Modal Design creator. This functionality allows to precisely adjust the display of pop-ups depending on the activity of users visiting the website.

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04 May 2021

Email Marketing Extending the statistics in emails sent as A/B test

IMPROVEMENT

Sending A/B tests by emails with the option of sending the final version of the message. The version for this sending can be selected based on better OR or CTR statistics
in the tests performed.

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04 May 2021

Other Additional information sent in alerts with dictionary details

IMPROVEMENT

Analyze the growth of contacts’ database and forms perform. Access to all information about the best source of contact acquisition. Comparison which forms acquire the most valuable contacts.

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04 May 2021

Mobile Marketing Option to assign multiple senders to a sending account in Mobile Marketing

IMPROVEMENT

Assigning multiple senders to integrate with one of 56 different SMS gateways when sending Mobile Marketing messages. During the SMS preparation process, possibility of choosing a sender to match the selected campaign.

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04 May 2021

Live Chat Adding Swedish language to Live Chat

IMPROVEMENT

The content in Live Chat matches the language version of the browser of customers visiting the website. This change takes into account the Swedish language.

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04 May 2021

CDP & Segmentation Changing filters in the contact list

IMPROVEMENT

Removing filters from the contact list using the "clear filters" button.


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April 2021

13 Apr 2021

Website Personalization Expanding the list of languages supported by Voice Commerce

IMPROVEMENT

The Voice Commerce functionality allows you to search for products in the online store by voice. The mechanism understands customer voice commands entered in over
70 different languages.

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09 Apr 2021

Website Personalization Voice Search

NEW FEATURE

One-click access to Voice Commerce in your Online Store. Connect CDP data, NLP, and AI Product Recommendations to Voice Search to deliver next-gen mobile buying experience

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March 2021

23 Mar 2021

Analytics New weekly and monthly reports for clients

IMPROVEMENT

Possibility of subscribing weekly and monthly reports summarizing results
achieved in the system.

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16 Mar 2021

Live Chat Adding a notification for the consultant when Live Chat is deactivated

IMPROVEMENT

Live Chat has the functionality of automatic deactivation of display on the client's website. From the moment of deactivation, the consultant has 15 minutes to end the conversation. For the convenience of the consultant, a message has been added informing about the time when Live Chat will be deactivated and reminding them to end the conversation.

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10 Mar 2021

Website Personalization Cinderella AI

NEW FEATURE

Visual Products Search and Recommendations

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10 Mar 2021

Mobile Marketing Possibility to add the button in text message sending via Viber

IMPROVEMENT

Adding a button with a link to your text messages sent via Viber.

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01 Mar 2021

Email Marketing Dark mode in the text editor in Email Designer

IMPROVEMENT

Setting the background color in Email Designer, which makes it easier to preview the message on a dark background after editing the text.

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February 2021

11 Feb 2021

Automation Processes Automation Processes Dashboard

NEW FEATURE

Full overview of the efficiency of your marketing campaigns in one Automation Processes Dashboard

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01 Feb 2021

Other Find product by its ID in the store gallery

IMPROVEMENT

Easily search for products based on their ID in the store gallery.

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January 2021

21 Jan 2021

CDP & Segmentation New options of currency selection in RFM Dashboard

IMPROVEMENT

Streamlining the RFM Dashboard by selecting the currency that will be displayed next to the sales data.

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07 Jan 2021

Loyalty Program Loyalty program for Online Store

NEW FEATURE

Increase customer LTV by deploying loyalty data to segmentation, gamification, reward programs, and omnichannel Workflows. Engage and increase retention and LTV, create your own gamification and reward programs, go beyond transactions in creating your Loyalty program, use data about customer behavior, use data from Loyalty program in advanced omnichannel workflows, and analyze the effectiveness of a Loyalty program.

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November 2020

01 Nov 2020

Automation Processes Search Engine Turbocharger

NEW FEATURE

Search Engine Turbocharger allows you to improve the search results of your online store, providing answers that perfectly match all queries, thanks to the use of advanced NLP technology and a set of interrelated computational techniques that, through mutual cooperation, allow you to adjust the results to the user's intentions. Enrich the returned results from searches with product recommendations based on AI mechanisms and evaluate the effectiveness of each presented result in order to optimize the mechanism's operation. Simplify the way you search for products with the unrivaled AI Voice Search module
that is hassle-free and easy to implement.

October 2020

01 Oct 2020

Command Center Command Center

NEW FEATURE

Command Center is the new UI standard for managing KPI-oriented multi-channel, multi-functional and multi-tasking marketing processes. It gives a centralized view of all marketing processes and solutions aimed at achieving specific goals. Move from ad hoc activities and one-off , separated campaigns to creating comprehensive, achievement-oriented processes by using all available tools and communication channels. Use the advanced calendar to easily plan and supervise all your marketing activities.

01 Oct 2020

CDP & Segmentation Dashboard CDP

NEW FEATURE

The CDP dashboard is an analytical panel that enables an in-depth analysis of the contact database, segmentation, and conversion funnels. Use the data from the eCommerce funnel to view the current transactional activity of your contacts and assess their sales potential, monitor the progress of transferring leads between different stages in the sales funnels Thanks to the CDP Dashboard, you will compare how your contact base changes over time and analyze how you can improve the strategy of acquiring new potential customers.

01 Oct 2020

Other Integration with Google Ads and Adform

NEW FEATURE

Integrate with Google Ads and Adform and use your customers' behavioral and transactional data stored in their 360º profiles to create and manage ad audiences in both these platforms. Carry out remarketing or win-back campaigns for individual customers who visited your website and met the conditions specified in Workflow and Automation Rules. You can now supplement your multi-channel communication strategy with additional channels, to deliver personalized offers at different stages of the customer lifecycle.

01 Oct 2020

Lead Generation Custom Modal Designer

NEW FEATURE

This advanced wizard allows you to display pop-ups with special offers to selected groups of customers based on their behavior on the website and CDP data. Control where, when, to whom, and what offer is to be displayed. Get more potential customers thanks to attractive forms displayed at the right moment . Take advantage of the extensive customization options, such as creating pop-ups with the use of widgets, to create messages that perfectly match
the appearance of the website, on both desktop and mobile devices.

September 2020

01 Sept 2020

Email Marketing Conditional Content in email

NEW FEATURE

Conditional Content enables adjusting parts of your emails to perfectly fit the interest of diverse recipient groups of the same campaign. Simply define what user segments should
get different offers and information and increase your email marketing’s effectiveness.

August 2020

01 Aug 2020

Live Chat Live Chat 2.0 step three

NEW FEATURE

The new wizard allows you to create chat windows perfectly matched to your website thanks to extensive customization capabilities. Personalize the chat welcome message and automate the window display depending on the currently displayed subpage.
Check and see yourself how interesting it can be to create new chat windows.

June 2020

01 June 2020

Email Marketing Email Marketing Dashboard

NEW FEATURE

The Email Marketing Dashboard presents detailed statistics of all your email campaigns. It gives you the opportunity to evaluate the engagement of contacts in your previous campaigns and to determine the best time to send another mailing. Measure revenues and analyze orders generated thanks to emails and newsletters sent from SALESmanago.
Use database status analytics, along with a complete list of unsubscribing reasons, to better manage your campaigns and improve their effectiveness.

01 June 2020

CDP & Segmentation Optimize working all mechanism based on contacts

IMPROVEMENT

Recently, we have been focused mostly on optimize all processes that include contact management. Enjoying looking at our customers' growing base of contacts we have made every effort to let our clients fastly make any actions with their contacts.

May 2020

01 May 2020

Other New version of our Copernicus Machine Learning & AI Recommendations System

IMPROVEMENT

We improved our Copernicus Machine Learning & AI recommendations system. Algorithms responsible for recommendation counting has been actualized and changed based on collected data. Now, using recommendations supported by Copernicus you can recommend products even better suited to the needs of its customers!

01 May 2020

CDP & Segmentation Deep behavioral profiling on the contact card

NEW FEATURE

Deep Behavioral Profiling allows you to keep track not only of the list of products viewed by the user, but also the information about all the checked by him parameters and the details displayed about the product. Based on this, common features unique to each customer are selected, allowing the offer to be tailored exactly to their preferences. Now you can track each customer's interest in the products on your website. The module on the contact card shows the most popular products and the way the customer viewed them.

01 May 2020

Analytics Prediction analysis dashboard

NEW FEATURE

New advanced analysis panel presenting data on churn prediction and the probability of purchase for the whole contact database. The mechanism has been supported by AI algorithms, thanks to which you can precisely determine the state of your contact database and determine the best channel of communication with your customers, which brings the greatest profits. The dashboard is enriched with a detailed Customer Lifetime Value analysis of all customers.

April 2020

01 Apr 2020

CDP & Segmentation Predictive Analytics on the contact card

NEW FEATURE

On each contact card, an advanced analysis panel has been implemented to predict the value of customers and the revenue that can be generated through the marketing activities. The mechanism has been supported by AI algorithms allowing us to predict the probability of making purchases of every single customer, as well as their churn probability. The analysis is enriched with information on the best communication channels for each individual customer.


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01 Apr 2020

Website Personalization Social Proof widgetwizard

NEW FEATURE

An easy-to-use Social Proof wizard for eCommerce that allows you to present information on your website showing the level of interest of other visitors in each single product.

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01 Apr 2020

Website Personalization Mechanism dedicated to creating your own Social Proof widgets on the website

NEW FEATURE

In case you want to place a Social Proof widget on your website with your own design, you can use our mechanism to show your widgets on the website. This means you don't have to use our wizard to have the social proof widget on your website. Find out what methods you need to use.

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01 Apr 2020

Lead Generation Simple wizard to create pop-ups with graphics (without a form)

NEW FEATURE

In order to meet the requirements, we have made creating beautiful pop-ups with formless graphics as easy as possible by providing a simple pop-up creator with graphics. In addition, the wizard contains a lot of interesting options such as creating different versions of pop-ups for desktop and mobile, or a different way of displaying depending on the display location.

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01 Apr 2020

Live Chat Automatic Sales Chat Bot in Live Chat

NEW FEATURE

One of the stages of Live Chat 2.0 development was to add the possibility to set up Automatic Sales Chat Bot in Live Chat on the website. Now you can, for example, recommend products to your customers automatically by displaying the products in the chat window. It's very easy to launch this feature and takes maximum 2 minutes!

01 Apr 2020

Live Chat First stage of Live Chat 2.0

NEW FEATURE

Our Live Chat is changing for you to improve your daily communication with your clients. The first stage includes the improvement of creating new consultants, giving additional roles for consultants, grouping of the consultants, self-creation of the consultants' groups, management panel of the consultants and their groups, panel of conducted conversations and the possibility of exporting them. We have the next 2 the best and the most interesting stages to implement ;)

01 Apr 2020

Automation Processes Website Automation Rule in Automation Rules and Workflow

IMPROVEMENT

Customers who have an access to the Website Automation Rule module can now enrich its operation with all events and conditions that are available in the Automation Rules and Workflow. This allows you to display pop-ups for contacts from a specific segment.

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01 Apr 2020

Analytics Revenue for individual analytics

IMPROVEMENT

We have enriched the analytics of each conducted campaign with information about the generated sales.

01 Apr 2020

Analytics The new design of sent message analytics

IMPROVEMENT

We have refreshed the appearance of the sent e-mails' analytics to simplify the data interpretation of the conducted campaigns.

01 Apr 2020

Analytics Prediction analytics - adding selectors to choose a contactgroup

NEW FEATURE

From now on, you can easily conduct the campaigns for contacts that are, for example, most likely to make a purchase or have a low probability of churn

01 Apr 2020

Mobile Marketing Integration with the new SMS gateway - skebby.com

NEW FEATURE

From now on our customers are also able to send SMS messages using the skebby.com gateway.

01 Apr 2020

Other New version of our Copernicus Machine Learning & AI recommendations system

IMPROVEMENT

We improved our Copernicus Machine Learning & AI recommendations system. Algorithms responsible for recommendation counting has been actualized and changed based on collected data. Now, using recommendations supported by Copernicus you can recommend products even better suited to the needs of its customers!

March 2020

01 Mar 2020

Other Development of product filtering in the product gallery

IMPROVEMENT

We have implemented an improvement in filtering and searching for products at a price in the product gallery. Now you can easily search for the products without price, with price or in any price range.

01 Mar 2020

Mobile Marketing Monitoring parameters in shortened links in SMS messages

IMPROVEMENT

While adding the links in sent SMS messages, you can apply our original link cutter, which automatically takes into account all the parameters allowing you to monitor your contacts while shortening the links.

February 2020

01 Feb 2020

Web Push Adding buttons to the Web Push and Rich Web Push notifications

IMPROVEMENT

We have expanded the Web Push and Rich Web Push wizard with the ability to add the buttons to notifications. Discover yourself the benefits of adding additional buttons to your notifications.

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January 2020

01 Jan 2020

CDP & Segmentation Dynamic Segments

IMPROVEMENT

We have developed the Dynamic Segments by providing the possibility of giving an exact referral in sources: visits and transactions. This allows you to easily create a dynamic segment containing the contacts that made the purchase by entering your website directly from Facebook.

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01 Jan 2020

Analytics Adding SMS and Web Push to the Revenue Attribution Dashboards

IMPROVEMENT

We have added the additional sources of transactions such as SMS and Web Push to the Revenue Attribution Dashboards in the detailed sections on mass, sent from the Rules and sent from the Workflow. These sources are added to aggregate analytics as well as single tiles that you can use to create your own personalized business dashboards.

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Maximize eCommerce revenue growth...the lean way