What’s New?

02-02-2021Events

[Webinar] Live Product Demo

Join the presentation hosted by marketing automation expert and see in action: - dynamic customer segmentation, - creating frames with dynamic product recommendations, - displaying personalized content on the website, - creation of omnichannel communication scenarios. More>>

29-01-2021Events

[Webinar] Introduction to advanced SALESmanago features

Discover the latest and most advanced technologies that will help you better understand the behavior of visitors to your website. Learn how to use 100% of the possibilities offered by the SALESmanago CDP & Marketing Automation platform. More>>

28-01-2021Events

[Webinar] Most Awaited 2021 Features

Register to our exclusive webinar and make friends with the latest product developments in SALESmanago. Learn how to:

  • Create your own Loyalty Program and Increase customer LTV by deploying loyalty data to segmentation, gamification, reward programs and omnichannel workflows
  • Turbocharge your online store search engine with AI Recommendations, NLP, Customer Data and Voice Recognition
  • Manage your processes using Command Center which sets a new UI standard for the management of KPI-oriented omnichannel, multipurpose, and multitool marketing processes
More>>

17-01-2021Improvements

Most Awaited 2021 Features are ready

More>>

12-01-2021Events

[Webinar] Introduction and first steps in SALESmanago

Joining the webinar for new users you will: - find out the most important functionalities - discover the inspirational possibilities of SALESmanago - learn how to automate your campaigns efficiently More>>

08-01-2021New

[NEW FEATURE] Turbocharge your Online Store search engine with AI Recommendations, NLP, Customer Data and Voice Recognition

  • upgrade your online store search engine results by delivering answers perfectly matching all queries 
  • enrich your search engine page with AI-based product recommendations, 
  • apply merchandising expertise to drive incremental revenue,
  • simplify the way of products search thanks to the unbeatable AI Voice Search Engine, 
  • measure your searchandising success.
More>>

07-01-2021New

[NEW FEATURE] Loyalty program for Online Store – Increase customer LTV by deploying loyalty data to segmentation, gamification, reward programs and omnichannel Workflows

  • engage and increase retention and LTV, 
  • create your own gamification and reward programs, 
  • go beyond transactions in creating your Loyalty program and use data about customer behavior, 
  • use data from Loyalty program in advanced omnichannel workflows, 
  • analyze the effectiveness of a Loyalty program.
More>>

06-01-2021New

[NEW FEATURE] Command Center sets a new UI standard for the management of KPI-oriented omnichannel, multipurpose, and multitool marketing processes

  • Build your Marketing Management Cockpit with a centralized view of all your marketing processes and assets 
  • Switch from an ad hoc and siloed way of running campaigns to building comprehensive KPI oriented processes 
  • Organize your campaigns by scheduling bulk messages and starting automation processes at a selected date
  • Easily measure the performance 
  • Use one central point to create and analyze your marketing activities
  • Use the advanced calendar
  • Create campaigns using both single bulk sendings and custom multi-stage automation processes
More>>

25-12-2020

[eBook] Cookbook of marketing automation in eCommerce

The one and only Cookbook of Marketing Automation with 13 off-the-shelf recipes for marketing automation processes that are an absolute must have of your healthy and balanced diet. Download ready made blueprints of workflows that will increase your customer conversion and CLV: Abandoned cart recovery Win-back campaigns Lead nurturing Customer welcome program Product cross-selling And many more! More>>

10-12-2020New

[New feature] Command Center sets a new UI standard for the management of marketing processes

Command Center brings to the market a completely new approach to help you easily get on top of the game with all of your marketing activities. This amazing, one-to-rule-them-all feature allows for planning and verifying your work, by giving you a centralized view on everything that’s happening in your marketing processes from the perspective of desired KPI objectives. More>>

08-01-2021

[NEW FEATURE] Turbocharge your Online Store search engine with AI Recommendations, NLP, Customer Data and Voice Recognition

  • upgrade your online store search engine results by delivering answers perfectly matching all queries 
  • enrich your search engine page with AI-based product recommendations, 
  • apply merchandising expertise to drive incremental revenue,
  • simplify the way of products search thanks to the unbeatable AI Voice Search Engine, 
  • measure your searchandising success.
More>>

07-01-2021

[NEW FEATURE] Loyalty program for Online Store – Increase customer LTV by deploying loyalty data to segmentation, gamification, reward programs and omnichannel Workflows

  • engage and increase retention and LTV, 
  • create your own gamification and reward programs, 
  • go beyond transactions in creating your Loyalty program and use data about customer behavior, 
  • use data from Loyalty program in advanced omnichannel workflows, 
  • analyze the effectiveness of a Loyalty program.
More>>

06-01-2021

[NEW FEATURE] Command Center sets a new UI standard for the management of KPI-oriented omnichannel, multipurpose, and multitool marketing processes

  • Build your Marketing Management Cockpit with a centralized view of all your marketing processes and assets 
  • Switch from an ad hoc and siloed way of running campaigns to building comprehensive KPI oriented processes 
  • Organize your campaigns by scheduling bulk messages and starting automation processes at a selected date
  • Easily measure the performance 
  • Use one central point to create and analyze your marketing activities
  • Use the advanced calendar
  • Create campaigns using both single bulk sendings and custom multi-stage automation processes
More>>

10-12-2020

[New feature] Command Center sets a new UI standard for the management of marketing processes

Command Center brings to the market a completely new approach to help you easily get on top of the game with all of your marketing activities. This amazing, one-to-rule-them-all feature allows for planning and verifying your work, by giving you a centralized view on everything that’s happening in your marketing processes from the perspective of desired KPI objectives. More>>

16-11-2020

[New Feature] Hyperpersonalize your Google Ads and Adform campaigns with real-time customer data and AI predictions

Use data stored in the SALESmanago Customer Data Platform to improve the personalization of your ad campaigns and reach your customers with offers perfectly matched to their behavior and buying habits anytime when they browse the Internet. We introduce integrations with leading advertising systems – Google Ads and Adform. More>>

30-09-2020

[New Feature] SALESmanago Live Chat goes Enterprise

We are implementing a suite of new functionalities in our Live Chat specifically designed for large eCommerces, working with thousands of users each day. The SALESmanago Live Chat now offers an array of functions to manage the flow of the conversations with your consultants more efficiently, speed up the process of giving your customers helpful advice, and allowing you to automate the conversations using an intelligent chatbot and personalized product recommendations. More>>

10-09-2020

[New Feature] Purchase, CLV and customer churn prediction

Use a new dimension of analytics in your communication strategy and execute marketing campaigns and automation processes based on predictions of our AI & Machine Learning engine. Increase customer retention and lifetime value by predicting the next customer purchase or their churn and sending perfectly tailored offers at the right time and through the channel with the highest conversion probability. More>>

29-08-2020

[New Feature] Mobile Marketing 2.0

Mobile users generate 66% of Internet traffic and 79% of them make their shopping decisions based on offers sent via mobile messaging apps and SMS. We introduce totally new Mobile Marketing in SALESmanago, which extends your mobile campaigns’ capabilities with new channels – Whatsapp and Viber. More>>

17-08-2020

[New Feature] Social Proof widget wizard

Easy-to-use Social Proof wizard for e-Commerce allows you to create interesting widgets for your website that illustrate the degree of interest of other website visitors in each single product. More>>

06-08-2020

10 cool capabilities of SALESmanago AI CDP & Marketing Automation Platform

Watch our latest video and discover 10 cool capabilities of SALESmanago that will change the way you manage your customer engagement and experience and yes, increase revenues too. More>>

29-11-2020

[Tips & Tricks] 4 advanced Workflow features that will resurrect your marketing

Did you know that it is predicted that almost 350 billion of emails will be sent daily by 2022? Email marketing is growing big with almost 92% of email users checking their mailboxes every single day. Coordinating a successful mass mailing campaign can be dull. Thanks to Workflow your business can automate most of your repetitive actions, therefore significantly improve its income and target the customers with regular and personalized mailing. Discover four SALESmanago Workflow functions that will help you improve the experience of your customers and maximize your sales potential. More>>

24-11-2020

[Black Friday Webinar] 5 CDP tactics that will boost your sales

Are you prepared and well-equipped for the most important day in the eCommerce calendar? In 2019 40% of online buyers made a purchase on Black Friday. The average customer is prepared to spend $400 on this day, but getting their attention might not be an easy task if you consider how many shops are fighting for it. Fortunately, using the Customer Data Platform gives you strong leverage if you know how to use it. We present 5 solutions and use cases that will help you on Black Friday. During the presentation you will learn how to boost your sales with properly used: - behavioral and dynamic segmentation - bulk omnichannel campaigns - 1-to-1 product recommendations - automated product retargeting - real-time website automation More>>

01-10-2020

4 ways to improve your email campaigns by utilizing extended analytical data

55% of marketers see the highest ROI from all channels in email. This is possible, among others, thanks to continuously growing email optimization capabilities, based on advanced analytical data delivered in an increasingly accessible way. Learn how to utilize the data from the new Email Marketing Dashboard in SALESmanago and increase your email deliverability and the effectiveness of your email campaigns. More>>

01-10-2020

[Case Study] Preorder.pl

Thanks to the implementation of AI scenarios in their marketing communication, Preorder.pl achieves 258,43% higher conversion from dynamic emails in comparison to their previous email campaigns. More>>

30-09-2020

60% of companies lose business opportunities by contacting leads too late

Initiating contact with leads is a pivotal part of sales, as it directly increases sales. Yet only about 40% of companies assign and follow-up on a lead within an hour, despite the fact that doing so makes the lead 7 times more likely to become a prospect, which in turn results in 30-50% of all sales going to the first responders. What techniques and tools help them to be one step ahead of the competition? More>>

30-09-2020

SALESmanago’s roadmap update: LiveChat goes enterprise, Viber and Whatsapp, and new exciting Google Ads and DMP integrations.

The intensive work we do with our Customer Advisory Board consisting of over 100 CMOs, results in the rapid development of new functionalities. We see to it that our clients are always one step ahead of the competition. The second quarter was thus far very fruitful in new, key developments, oriented predominantly towards our large, corporate clients. We’re glad to present to you what our world-class IT department provided for our beloved client. More>>

25-09-2020

6 new technological trends that will change the martech market in the next few years

The ability to implement innovations is one of the factors which highly increases the chance to achieve success in digital businesses. In the last couple of years, the martech market was flooded with thousands of new software producers and their systems. What new technologies will shape the marketing of companies across the world in the upcoming years? More>>

15-09-2020

6 ways to increase popup conversion

Personalized pop-ups are a good way to attract new customers and an important part of your marketing plan. Did you know that you can increase pop-up conversion by 84% by adding graphics and achieve 206% higher efficiency by reducing the number of form fields? Find out what else you should pay attention to in order to avoid pop-up traps and effectively turn anonymous users visiting your website into actual customers. More>>

09-09-2020

3 (non)obvious ways to use tag scoring

Automatic customer segmentation is a very helpful tool for companies wanting to ensure precise targeting of marketing campaigns. However, segmentation based on tag scoring gives you even more possibilities in this regard. We present three effective ways to use it. More>>

04-09-2020

eCommerces are predicted to increase sales by 20% this back-to-school season

The eCommerce sector is going to lead the charge this autumn with a predicted increase in sales by even 20%. While back-to-school advertising is down by 50% and retail experiences a drop in sales, eCommerces are expected to keep growing, even more than the last year’s 15% boost. See how you can benefit from the new ways customers shop online to make these trying times easier on them, and lucrative for you. More>>

17-01-2021

Most Awaited 2021 Features are ready

More>>

15-11-2020

[New feature] CRM Analytics Dashboard with deep view of contacts database, segmentation and conversion funnels

The beating heart of our CDP is the extensive base of contacts that you can perform many distinct actions on – after all, what’s the point of advanced marketing solutions if you don’t have a way to effectively analyze your contacts base in preparation to subject them to specific campaigns? For this reason, we’ve streamlined the CRM part of our system so that it includes all the contact information necessary for advanced campaign analytics, with all the contacts information right at your fingertips. More>>

13-11-2020

[New Feature] Convert and acquire more customers with advanced Custom Modal Designer’s capabilities

Customers tend to leave the store if they are not able to find offers and information relevant to them. If you are not able to catch their attention, it’s very likely you will lose them. With that in mind, we developed a new, advanced designer which will allow you to create custom, personalized popups that are sure to grab the attention of any visitor of your website, whether they’re new or regular ones. More>>

30-09-2020

[New Feature] Conditional Content

We are proud to announce an all-encompassing expansion to the SALESmanago personalization features with Conditional Content. It enables adjusting parts of your emails to perfectly fit the interest of diverse recipient groups of the same campaign. Simply define what user segments should get different offers and information and increase your email marketing’s effectiveness. More>>

25-09-2020

[New Feature] New and unbeatable Email Marketing Dashboard

Email campaigns continue to be one of the most effective tools in marketing all the while being updated with new possibilities, like advanced personalization or A/B/X tests. As these new methods become available, it can be cumbersome to keep track of all aspects of your campaigns. More>>

10-07-2020

Wizard: pop-up with an image

Easy to use creator allows you to create a contact form with any graphics. Make your notifications attractive and efficient to grab customer attention. More>>

21-06-2020

Consultant panel

A brand new consultant panel designed to make it much easier to use. More>>

18-06-2020

Chat conversation tags

Chat conversation tags is a feature created to make easier a segregation of contacts and allow filtering them on a Conversations List by tags. More>>

08-06-2020

Canned response library

Canned response library is a feature created to make easier and faster a consultant’s chat conversation with customers in Live Chat. Make canned responses, which one you can use by typing shortcuts when having a conversation in real time. More>>

16-11-2019

New scenarios in recommendation frames

Now when you create your recommendation frames, you can select one of AI scenarios. Thanks to it, products in the recommendation frame will be perfectly adjusted to needs and expectations of the monitored contacts. More>>

02-02-2021

[Webinar] Live Product Demo

Join the presentation hosted by marketing automation expert and see in action: - dynamic customer segmentation, - creating frames with dynamic product recommendations, - displaying personalized content on the website, - creation of omnichannel communication scenarios. More>>

29-01-2021

[Webinar] Introduction to advanced SALESmanago features

Discover the latest and most advanced technologies that will help you better understand the behavior of visitors to your website. Learn how to use 100% of the possibilities offered by the SALESmanago CDP & Marketing Automation platform. More>>

28-01-2021

[Webinar] Most Awaited 2021 Features

Register to our exclusive webinar and make friends with the latest product developments in SALESmanago. Learn how to:

  • Create your own Loyalty Program and Increase customer LTV by deploying loyalty data to segmentation, gamification, reward programs and omnichannel workflows
  • Turbocharge your online store search engine with AI Recommendations, NLP, Customer Data and Voice Recognition
  • Manage your processes using Command Center which sets a new UI standard for the management of KPI-oriented omnichannel, multipurpose, and multitool marketing processes
More>>

12-01-2021

[Webinar] Introduction and first steps in SALESmanago

Joining the webinar for new users you will: - find out the most important functionalities - discover the inspirational possibilities of SALESmanago - learn how to automate your campaigns efficiently More>>

08-12-2020

[Webinar] Introduction and first steps in SALESmanago

Joining the webinar for new users you will:
- find out the most important functionalities
- discover the inspirational possibilities of SALESmanago
- learn how to automate your campaigns efficiently
More>>

19-11-2020

[Online] Commerce CX Confab

Take your seat at our annual Customer Experience online meetup where digital marketing leaders from Zalando, IKEA, Sky, Oriflame and others will share their views on Customer Experience future. More>>

17-11-2020

[Online] Annual Customer Meetup 2020

During the meeting, we will summarize what happened in the last 12 months, and use this opportunity to share with you our vision of the product and our plans for its further development. We will also give the floor to your peers, industry experts from the top European eCommerces, who will share what challenges they faced while using our platform to achieve success in boosting their revenues thanks to SALESmanago. More>>

25-09-2020

[Webinar] Introduction to advanced SALESmanago features

Discover the latest and most advanced technologies that will help you better understand the behavior of visitors to your website. Learn how to use 100% of the possibilities offered by the SALESmanago CDP & Marketing Automation platform.

01-07-2020

SALESmanago Partner Training 01-02.07.2020

Find out how to effectively sell and implement SALESmanago to best meet your clients business goals More>>

26-05-2020

Best marketing automation practices in fashion industry

Solutions based on the one size fits all approach limit the potential offered by automation in the long run. At SALESmanago we understand this perfectly and for years we have been developing together with our clients from the fashion industry functionalities that perfectly match their needs. More>>